Admin & Customer Service Officer

CGP Personnel; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A recruitment agency is looking for a candidate for a one-year contract role in Singapore focused on engaging with the public and managing queries related to school operations. Responsibilities include drafting replies to inquiries, conducting site visits, analyzing data, and preparing reports. Candidates should possess strong organizational and communication skills. The position requires working hours from Monday to Friday, 8:30 AM to 6:00 PM, with a monthly salary of $2580.

Qualifications

• Ability to draft clear and accurate responses.
• Strong organizational skills for document management.
• Proficient in data entry and analysis.

Responsibilities

• Draft replies to public inquiries.
• Manage queries from stakeholders on school services.
• Conduct site visits to assess services.
• Document findings and prepare reports.
• Maintain accurate databases and records.

Job description

This position will start off as 1 year contract.

Location: MOE HQ, 51 Grange Road Singapore 249564

Responsibilities

• Draft clear, accurate and timely replies to enquiries and feedback from members of the public

• Ensure responses are aligned with established policies and guidelines

• Manage and respond to queries from stakeholders e.g. schools relating to school canteen operations and school bus services

• Conduct site visits to schools to assess canteen operations and school bus services

• Report on operational issues and work with relevant parties to troubleshoot problems

• Document findings and recommendations from site visit

• Assist in the planning, administration, and conduct of surveys

• Compile survey responses and ensure proper documentation of findings

• Perform data entry accurately and maintain databases and records

• Analyse data and prepare summaries, reports and presentation materials for management’s review

• Maintain proper filing of documents in accordance with record-keeping requirements

• Ensure information is organised, updated and easily retrievable

Working Hours

Mondays to Fridays, 8.30am to 6pm

Salary

$2580

Thank you!