Admin and Customer Call Specialist

KHOME LIFESTYLE PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A Singapore-based lifestyle company is seeking a candidate for an administrative role focused on customer service and coordination of delivery schedules. Responsibilities include data entry and addressing customer inquiries. Ideal candidates will have relevant experience, strong communication skills, and proficiency in Microsoft Office. This position requires both teamwork and the ability to work independently.

Qualifications

• At least 1 year of relevant work experience in a similar role.
• Able to work independently and as part of a team.
• Attention to detail is required.

Responsibilities

• Handle administrative tasks such as data entry, filing, and maintaining records.
• Call customers to arrange delivery and installation schedules.
• Provide excellent customer service and resolve any delivery-related issues.

Skills

Good communication and interpersonal skills

Proficient in Microsoft Office Suite

Strong organizational skills

Education

Minimum N or O Level, or ITE certification

Job description

Handle administrative tasks such as data entry, filing, issuing of Invoice/Purchase Order and maintaining records.

Call customers to arrange delivery and installation schedules.

Provide excellent customer service and resolve any delivery-related issues.

Coordinate with the delivery and installation teams to ensure timely and accurate service.

Manage customer inquiries and provide information as needed.

Perform other administrative duties as assigned.

Qualifications

• Minimum N or O Level, or ITE certification.
• At least 1 year of relevant work experience in a similar role.
• Good communication and interpersonal skills.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook).
• Able to work independently and as part of a team.
• Strong organizational skills and attention to detail.