Accounts Receivables Officer/Executive

Grand Copthorne Waterfront Hotel Singapore; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A prominent hotel in Singapore is seeking a candidate to assist the Credit Manager in supervising the Accounts Receivable team. Responsibilities include submitting invoices, reconciling payments, and handling customer inquiries. Ideal candidates should possess strong attention to detail and be proactive in resolving issues. This position offers opportunities to engage with various administrative tasks in a dynamic environment.

Responsibilities

• Assist the Credit Manager to supervise the Accounts Receivable team.
• Support and assist credit manager on outstanding receivables.
• Submit invoices through Government Portal & other company portal.
• Balancing and transferring daily folios from guest ledgers to Account Receivables.
• Provide accurate and timely Invoices, Debit Note, Credit Note, Statement of Accounts and schedule.
• Daily checking and reconciliation of credit cards commission.
• Update daily bank advice, posting of incoming payments.
• Respond to customer inquiries effectively and promptly.
• Perform and verify Refund and Chargeback requests.
• Assist Credit Manager to resolve Open Folios issues.
• Perform Month-end Closing by updating necessary records.
• Other Ad-hoc Duties as assigned.

Job description

Job Duties and Responsibility:

• Assist the Credit Manager to supervise the Accounts Receivable team
• Support and assist credit manager on outstanding receivables.
• Submit invoices through Government Portal & other company portal.
• Balancing and transferring daily folios from guest ledgers to Account Receivables.
• Provide accurate and timely Invoices / Debit Note / Credit Note, Statement of Accounts (SOA) and schedule to customers, travel agents, companies, tenants, clients and other relevant parties.
• Daily checking and reconciliation of credit cards commission, travel agents commission.
• Update daily bank advice, posting of incoming payments and reconcile with daily invoices.
• Respond to customer inquiries effectively and promptly. All issues and/or disputes must be communicated to the operating departments and the supervisor promptly.
• Perform and verify Refund and Chargeback requests.
• Assist Credit Manager to resolve Open Folios (Banquet) issues promptly.
• Perform Month-end Closing by updating TA Commission / Delay Flight / Inter-Company Accrual
• Other Ad-hoc Duties as assigned.