Accounts Receivable and Billing Specialist – Logistics

T3 EXPRESS PTE. LTD.; Singapore; On-site; SGD 45,000 - 60,000; Full time

Job summary

A logistics company in Singapore is looking for an Accounts Receivable and Billing Specialist to manage billing cycles and ensure timely collections. You will coordinate between finance and operations teams, generate invoices, and oversee accounts receivable efforts. Ideal candidates will have logistics billing experience, strong technical skills in ERP systems, and excellent attention to detail.

Qualifications

• 2–4 years of experience in accounts receivable, billing, or finance.
• Experience in a logistics, freight forwarding, or transportation company is strongly preferred.
• Proficiency with accounting and ERP systems.
• Advanced Excel skills.

Responsibilities

• Generate and issue timely invoices for freight services.
• Monitor and maintain the accounts receivable ledger.
• Perform collection calls and send reminders.
• Track shipments and delivery status for accurate billing.
• Assist in monthly closing activities including AR reports.

Skills

Organizational skills

Verbal communication

Written communication

Attention to detail

Problem-solving

Education

2–4 years of experience in accounts receivable, billing or finance

Tools

SAP

Oracle

QuickBooks

TMS/FMS systems

Job description

Department: Finance / Accounting
Reports To: Account Manager
Location: Woodland
Job Type: Full-Time | On-site

Job Overview:

We are seeking a detail-oriented and proactive Accounts Receivable and Billing Specialist to join our logistics finance team. This position is responsible for managing end-to-end billing cycles and ensuring timely collection of receivables from customers. The ideal candidate will have experience in logistics or transportation billing and a firm understanding of financial processes, industry documentation, and customer account management.

The role acts as a key liaison between the finance, operations, and customer service teams to ensure that invoices are accurate, timely, and supported by all required documentation.

Key Responsibilities:

📦 Billing Duties

• Generate and issue timely invoices to customers for freight services, warehousing, customs clearance, and other logistics-related charges.
• Collect and verify supporting documentation for billing, such as:
  Bill of Lading (B/L)
  Proof of Delivery (POD)
  Delivery Notes
  Freight Quotes
  Purchase Orders
• Validate and match charges from service orders or delivery records against rate agreements and contracts.
• Ensure billing compliance with customer-specific requirements (e.g., reference numbers, format, portals).
• Coordinate with the operations team to ensure that services have been completed and documented before invoicing.

💰 Accounts Receivable (AR) Duties

• Monitor and maintain the accounts receivable ledger to ensure all payments are accounted for and properly posted.
• Regularly update AR aging reports and follow up with customers on overdue invoices.
• Perform collection calls and send reminders, statements of accounts (SOAs), and escalation notices as needed.
• Process and allocate incoming payments (cheques, wire transfers, EFTs).
• Reconcile discrepancies and resolve short payments, credit memos, and disputed invoices.
• Liaise with customers to resolve invoice issues and obtain payment commitments.

🔄 Logistics Coordination

• Understand and interpret logistics documentation such as shipping manifests, invoices, delivery receipts, and container numbers.
• Work closely with dispatchers, freight coordinators, and customer service to ensure billing reflects accurate shipment details.
• Track shipments and delivery status to ensure timely billing.
• Support the setup of new customers in the billing system, including tax configurations, payment terms, and credit checks.

Additional Responsibilities:

• Assist in monthly closing activities including AR reports, account reconciliations, and revenue accruals.
• Prepare reports for management, including:
  Customer aging summaries
  Cash collection forecasts
  Billing vs revenue reports
• Ensure adherence to company credit policies and elevate high-risk or delinquent accounts to management.
• Suggest process improvements to streamline billing and collection processes.

Qualifications:

🎓 Education & Experience:.

• 2–4 years of experience in accounts receivable, billing, or finance.
• Experience in a logistics, freight forwarding, or transportation company is strongly preferred.

🛠️ Technical Skills:

• Proficiency with accounting and ERP systems (e.g., SAP, Oracle, QuickBooks, TMS/FMS systems).
• Advanced Excel skills (e.g., VLOOKUP, pivot tables, basic formulas).
• Familiarity with logistics documents and billing platforms (EDI, customer portals).

👥 Soft Skills:

• Strong organizational and time-management skills.
• Excellent verbal and written communication abilities.
• High attention to detail and accuracy.
• Ability to manage multiple accounts and deadlines.
• Customer-focused with a problem-solving mindset.

Preferred Knowledge:

• Understanding of freight rates, tariffs, Incoterms, customs duties, and VAT.
• Knowledge of containerized shipping, air freight, or trucking operations.
• Familiarity with international trade documentation is a plus.

Performance Metrics:

• Billing accuracy (% error rate)
• Days Sales Outstanding (DSO)
• Collection rate & customer response time
• Timeliness of month-end close processes
• Reduction in outstanding receivables