Accounts cum Customer Service Officer

Search Avenue Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading lifestyle and leisure institution in Singapore is seeking an Accounts cum Customer Service Officer to support their finance team. Responsibilities include handling administrative tasks, managing billing and collections, and preparing AR reports. The ideal candidate has at least 1 year of relevant experience and proficiency in Microsoft Excel. This role offers the opportunity to work for a prestigious employer with a supportive culture.

Benefits

Opportunity to work with a prestigious employer

Supportive work culture

Consistent working hours

Qualifications

• Minimum 1 year of relevant customer service or accounting experience.
• Proficiency in Microsoft Excel and accounting software.
• Strong communication and interpersonal skills.

Responsibilities

• Handle general administrative tasks to support daily operations.
• Attend to phone calls, emails, and walk-in enquiries.
• Manage members’ billing, invoicing, and collection processes.
• Reconcile accounts and maintain up-to-date receivables records.
• Prepare monthly AR reports and reconciliation statements.

Skills

Customer service

Accounting

Communication skills

Interpersonal skills

Tools

Microsoft Excel

Accounting software

Job description

Join an Award-Winning Premier Organisation!

Our client, a leading and well-established lifestyle and leisure institution recognised as one of Singapore’s Best Employers 2024 (The Straits Times), is seeking a dedicated Accounts cum Customer Service Officer to join their finance team.

Job Scope

• Handle general administrative tasks to support daily operations.
• Attend to phone calls, emails, and walk-in enquiries, providing accurate information and assistance in a professional manner.
• Manage members’ billing, invoicing, and collection processes accurately and promptly.
• Handle incoming payments, reconcile accounts, and maintain up-to-date receivables records.
• Follow up on outstanding balances to ensure timely collections.
• Prepare monthly AR reports, aging analysis, and reconciliation statements for management review.
• Support month-end closing and contribute to process improvements within the finance team.

Requirements

• Min 1 year of relevant customer service or accounting experience
• Proficiency in Microsoft Excel and accounting software, with a keen eye for detail and accuracy.
• Strong communication and interpersonal skills to handle member interactions professionally.

What You’ll Get

• Opportunity to work with a prestigious, award-winning employer known for excellence and employee well-being.
• Supportive and collaborative work culture.
• Working hours: Monday to Friday, 8.30am – 6.00pm
• Location: Thomson

To apply, kindly click APPLY NOW to submit your latest CV.

We regret that only shortlisted candidates will be notified.