Accounting Manager

STAR SHINE SERVICES PTE. LTD.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading ICT solutions provider in Singapore is seeking a professional to manage and enhance customer relationships, propose effective ICT solutions, and keep track of customer inquiries. The successful candidate will engage with corporate clients to identify needs and foster business opportunities. This role demands understanding market trends and ensuring timely resolution of customer concerns. Competitive salary and professional growth opportunities available.

Responsibilities

• Foster and build customer relationships for revenue growth.
• Work with Sales Specialists to propose ICT solutions.
• Understand corporate customers’ ICT needs through account planning.
• Identify business opportunities with customers.
• Ensure timely handling of pre-sales and post-sales inquiries.

Job description

• To foster and build good customer relationship at all levels for revenue growth and customer retention.
• To work with Solution Manager & Sales Specialists to propose relevant and cost-effective ICT solutions for corporate customers, covering local, cyber and managed services.
• To understand and identify corporate customers’ ICT needs through in-depth account planning and profiling to win bids and strike innovative deals regular engagement.
• To understand and appreciate global market trends, competitors’ movement and industry information so as to serve customers better.
• To identify business opportunities and synergy with customers in areas of cooperation.
• To identify reciprocal businesses and areas of cooperation whenever there are opportunities.
• Demonstrate expert knowledge of technology trend and differentiate the unique value delivered through Singtel’s offerings within this domain.
• To ensure that all customers’ pre-sales & post-sales enquiries and works orders, commercial documents, dealings with customers are promptly attended to, documented and kept.
• To ensure all support or tasks requested by Account Director are done timely and effectively.