ACCOUNTING MANAGER

CLOUD IN SOLUTIONS PTE. LTD.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A technology solutions firm in Singapore is seeking an Account Manager to manage client relationships and handle sales activities. The ideal candidate will possess excellent communication and negotiation skills, be oriented towards customer service, and have good knowledge of CRM software and MS Office. Responsibilities include managing sales targets, resolving customer complaints, and leading project management initiatives. This role offers opportunities for professional growth and development.

Qualifications

• Excellent communication and negotiation skills are essential.
• Experience in customer service is important.
• Good product knowledge is expected.

Responsibilities

• Manage client relationships to ensure satisfaction and support.
• Set sales targets and forecast sales pipelines.
• Resolve customer complaints with effective solutions.
• Collaborate with internal teams to meet client needs.
• Attend client meetings and be available for consultations.
• Lead project management activities when required.
• Deliver presentations to clients and management.

Skills

Excellent communication skills

Negotiation skills

Customer service orientation

Product knowledge

Familiarity with CRM software

MS Office proficiency

Tools

CRM software

MS Office

Job description

Job Description & Requirements

• Managing client relationshipsAccount managers are the main point of contact between a client and a company, and are responsible for ensuring that clients are satisfied and receive the support they need.
• Managing salesAccount managers are responsible for managing sales, including setting sales targets, generating and forecasting sales pipelines, and making regular sales performance reports.
• Resolving customer complaintsAccount managers are responsible for resolving customer complaints and disputes by providing effective solutions.
• Working with internal teamsAccount managers work with different internal teams to ensure that the client's needs are understood and met.
• Attending client meetingsAccount managers attend client meetings and are available to speak with clients whenever they need to get in touch.
• Leading project managementAccount managers may lead project management activities.
• Delivering presentationsAccount managers may deliver presentations to clients or to the company's management.

Account managers should have excellent communication and negotiation skills, and be customer service oriented. They should also have good product knowledge, and be familiar with CRM software and MS Office