Account Servicing Team Lead

BREAD BUTTER BACON PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A marketing agency in Singapore is seeking an Account Servicing Team Lead to manage client relationships and multiple projects. The ideal candidate has over 4 years of advertising experience, strong knowledge of social media, and excellent project management skills. Responsibilities include liaising with clients, analyzing campaign effectiveness, and participating in pitches. The role requires creativity and positive energy.

Qualifications

• At least 4 years of experience in advertising.
• Experience working on new business presentations.
• Strong understanding of social media channels.
• Experience in social media ad buys and CRM.
• Able to compile data across social media platforms.

Responsibilities

• Liaising with clients and responding to requests.
• Developing knowledge of clients' products and services.
• Managing finance aspects including billings.
• Exhibiting planning and coordination skills.
• Ensuring timely delivery of campaign elements.
• Analyzing social media trends and campaign effectiveness.
• Participating in pitches and proposal development.
• Presenting work to teams and clients.
• Managing internal creative team.

Skills

CRM

Forecasting

Employer Branding

Strategy Development

Social Media

Community Management

Content Strategy

Interpreting

Time Management

Team Lead

Budgeting

Social Media Marketing

Facebook

LinkedIn

Job description

Roles & Responsibilities

Bread Butter Bacon is looking for a self-starter Account Servicing Team Lead who can manage multiple projects, the scope of work from ATL, BTL and Social Media.

What you'll be doing :

• Liaising with clients, interpreting their briefs, and providing timely responses to client requests (Basically their BFF)
• Developing in-depth knowledge of clients' products and services, the target audience and their competitors' activities
• Taking ownership of the brands including managing the finance aspect such as scope development and billings (Meticulous people, we're looking at you 👀)
• Exhibiting planning and coordination skills across social channels
• Ensuring campaign elements are delivered on time
• Demonstrating understanding of and ability to facilitate and manage forecasting, campaign budgeting, campaign creation and optimization
• Analyzing social media trends, data and monitoring the effectiveness of advertising campaigns.
• Participating in pitches and help win new business – through being involved in client briefings, proposal development, defining scope of work and costings, while working alongside the head of social and account service team
• Presenting work to internal teams and clients
• Managing internal creative team.

Qualfications :

• At least 4 or more years' experience in the same field of advertising
• Have experience working on new business presentations
• Excellent understanding of these social media channels – Facebook, Instagram, Tik Tok are musts. LinkedIn, Twitter, WhatsApp and other social channels are nice-to-know.
• Experience in Social Media Ad buys, planning, posting and reporting and CRM is a must.
• Able to compile data across social media platforms for weekly / monthly reports, including analysis for insights, optimization, and future strategy development
• Great time management and planning skills
• Being creative, ever-curious, and having an outgoing personality and positive energy are a plus
• Singaporean or PR

Tell employers what skills you have

CRM

Forecasting

Employer Branding

Strategy Development

Social Media

Community Management

Content Strategy

Interpreting

Time Management

Team Lead

Budgeting

Social Media Marketing

Facebook

LinkedIn