Account Servicing Executive

Cobo; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A digital asset solutions firm is seeking an Account Servicing Executive in Singapore. The successful candidate will manage relationships with institutional clients, drive revenue growth through strategic account management, and provide support to ensure client satisfaction. Ideal applicants should have a relevant degree and at least 2 years of experience in account servicing or partner management within the SaaS or fintech sectors. Strong communication and analytical skills are essential for success in this dynamic role.

Qualifications

• Bachelor’s degree in a relevant field.
• 2+ years in account servicing or partner management.
• Proven success in maintaining client relationships.

Responsibilities

• Serve as day-to-day contact for institutional clients.
• Identify upsell and cross-sell opportunities.
• Provide marketing support for partner initiatives.

Skills

Relationship management

Communication

Negotiation

Analytical skills

Education

Bachelor's degree in Business, Marketing, Finance, or related field

Tools

CRM tools (e.g., Salesforce, HubSpot)

Job description

Cobo is a trusted leader in digital asset custody and wallet infrastructure solutions. Founded in 2017 by blockchain pioneers, Cobo is trusted by more than 500 organizations worldwide, safeguarding billions of dollars in assets with a zero-incident security track record.

Today, Cobo provides the industry’s only unified digital asset wallet platform that integrates all 4 wallet technologies in one place – Custodial Wallets, MPC Wallets, Smart Contract Wallets, and Exchange Wallets. By combining a comprehensive suite of wallet solutions with advanced risk controls and developer tools, Cobo empowers organizations and developers to innovate and scale with ease.

As an Account Servicing Executive, you will play a key role in managing and expanding relationships with our ecosystem partners and institutional clients. You will act as the primary point of contact for assigned accounts, ensuring a high level of client satisfaction, driving partner-led revenue growth, and supporting the seamless delivery of our products and solutions.

Job Responsibilities:

Client & Partner Relationship Management

• Serve as the day-to-day contact for assigned institutional clients and partners.
• Build and maintain strong, long-term relationships through consistent engagement and trust-based collaboration.
• Understand each partner’s business objectives and align Cobo’s solutions to support their growth.

Revenue Growth & Opportunity Development

• Identify upsell and cross-sell opportunities within existing accounts to achieve business growth targets.
• Collaborate with internal teams (Sales, Product, and Marketing) to support deal execution and post-sale expansion.
• Track and report on key account metrics and performance outcomes.

Partner Enablement & Success Support

• Provide go-to-market resources, marketing materials, and co-branding support for partner initiatives.
• Ensure timely resolution of partner issues by coordinating across internal technical and support teams.
• Monitor market trends, competitor activities, and client feedback to identify growth opportunities.
• Consolidate partner insights and share structured feedback with Product and Business teams to inform future roadmap decisions.

Job Requirements:

• Bachelor’s degree in Business, Marketing, Finance, or related field.
• At least 2+ years in account servicing, partner management, or business development, ideally within SaaS, fintech, or cybersecurity.
• Proven success in maintaining client relationships and contributing to revenue growth.
• Strong relationship management, communication, and negotiation skills.
• Ability to manage multiple accounts and stakeholders in a dynamic environment.
• Analytical mindset for identifying opportunities and improving client satisfaction.
• Proficiency with CRM tools (e.g., Salesforce, HubSpot) and presentation tools.