Account Service Executive

TD SYNNEX; Singapore; On-site; SGD 42,000 - 64,000; Full time

Benefits offered by this job

Elective Benefits

Career development programs

Well-being programs

Diversity & Inclusion

Job summary

TD SYNNEX is seeking an Account Service Executive (Inside Sales Representative) in Singapore to generate new business and grow relationships through calls, emails, and virtual meetings.

You will support the sales cycle from lead qualification to closing, collaborating with sales, marketing and product teams to hit revenue targets while ensuring customer satisfaction. A Diploma or Degree and at least 1 year in inside sales within IT is preferred.

Qualifications

• 1 year of inside sales or related IT experience is required.
• Customer-oriented mindset with a positive attitude.
• Detail-oriented with strong organizational and multitasking skills.
• Excellent communication and interpersonal abilities.

Responsibilities

• Generate new business and grow existing relationships via phone, email, and virtual meetings.
• Qualify leads and support the sales cycle from qualification to close.
• Collaborate with sales, marketing and product teams to meet targets.
• Handle multiple client accounts and address queries and issues promptly.
• Prepare price quotes, coordinate shipping, payment and order resolutions.
• Upsell and cross-sell products and services to existing partners.
• Assist in onboarding new clients and supporting contract renewals.
• Maintain a quality pipeline of services and meet sales targets.

Skills

Inside sales experience

IT industry knowledge

Communication & interpersonal

Multitasking

Education

Diploma/degree

Tools

SAP proficiency

Job description

Job Purpose

The Account Service Executive (Inside Sales Representative) is responsible for generating new business and growing existing customer relationships by engaging prospects and clients via phone, email, and virtual meetings. In addition, this role supports the sales cycle from lead qualification to closing, ensuring a seamless customer experience and contributing to the company’s revenue growth. The Inside Sales Representative works closely with the sales, marketing and product teams to meet or exceed sales targets while maintaining high levels of customer satisfaction.

Responsibilities

Drives Sales, communicating with customers, making cold calls to potential customers, following up on leads and project execution.

Manage multiple client accounts simultaneously, addressing / understand client queries, concerns, feedback promptly and identifying sales opportunities.

Works with internal product sales teams to drive incremental revenue opportunities.

Manage new and existing deals through all stages of the sales cycle as per client expectations and agreements.

Work with varies department on price quotes, shipping, payment and resolving order problems, dispute, etc.

Upselling and Cross‑selling of products and services to existing partners.

Collaborate with the sales team to onboard new clients and support contract renewals.

Develop and maintain a quality pipeline of services.

Meet or exceed assigned sales target.

Knowledge, Skills and Experience

Diploma / Degree holder with minimum 1 year of inside sales or relevant experience in IT industry.

Customer-oriented with positive attitude.

Detail-oriented with excellent organizational skills and the ability to multitask.

Ability to manage multiple priorities and work under pressure.

Good communication & interpersonal skills.

Willingness to acquire new skills/ product knowledge.

Team player and independent worker.

Strong listening and Sales Skills.

SAP proficiency is a plus, training will be provided.

IT Savvy.

At Tech Data, a TD SYNNEX Company, our values guide everything we do

Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.

What’s In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

We are an equal opportunity employer and committed to building a diverse team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment based on merit, without regard to race, colour, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law. To support our diversity and inclusion efforts, we may ask for voluntary gender disclosure information. This data will be used solely to improve our hiring practices and ensure fair treatment for all candidates.

At TD SYNNEX (NYSE: SNX), we’re proud to share an unwavering passion for bringing compelling technology products, services and solutions to the world. We’re an innovative partner that helps our customers maximize the value of IT investments, demonstrate business outcomes and unlock growth opportunities. With diverse backgrounds, expertise and experiences, our co-workers make us who we are. When we seek to understand one another and recognize the power of the individual, we demonstrate respect and dignity; we learn, evolve and unlock potential to achieve outstanding results for our customers and win together. This broad perspective is integral to our commitment to diversity, equity and inclusion.

To learn more, visit www.TDSYNNEX.com or follow us on Twitter, LinkedIn, and Facebook.