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Prepare and issue invoices, credit notes, and customer statements.
Record and post customer payments (checks, EFTs, wire transfers, credit cards) into the accounting system.
Reconcile accounts receivable ledgers and ensure all payments are properly accounted for.
Monitor outstanding balances and follow up on overdue accounts in a professional manner.
Maintain accurate customer records and update contact or billing information as needed.
Assist in month-end and year-end closing processes by providing reports and supporting documentation.
Respond promptly to customer inquiries regarding billing and payment status.
Coordinate with the sales, customer service, and finance teams to resolve payment or billing issues.
Generate and distribute regular AR aging reports and cash collection forecasts.
Support internal and external audits with necessary AR documentation.