Account Manager (Maternity Cover)

McCANN Singapore; Singapore; On-site; SGD 70,000 - 120,000; Full time

Job summary

McCANN Singapore is seeking a skilled Account Manager to lead day-to-day account management and project delivery for technology and B2B clients. You will act as the primary liaison between clients and internal teams, driving integrated marketing programmes and ensuring delivery on time and within budget.

You will oversee multiple workstreams, coordinate cross-functional teams, and support regional campaigns across APAC markets while upholding exceptional client service and operational excellence.

Qualifications

• 3-5 years of account management or client servicing experience in an integrated marketing environment.
• Experience managing B2B, technology, or corporate clients.
• Proven ability to manage multiple projects concurrently with budgets and timelines.
• Strong client relationship management and communication skills.
• Demonstrated project management with attention to detail from briefing to reporting.
• Experience collaborating with strategy, creative, production, digital, media and vendors.
• Commercial awareness with ability to manage project budgets and profitability.
• Resourceful and adaptable in a fast-paced environment.
• Ownership, accountability and proactive problem-solving abilities.
• Experience supporting regional campaigns across APAC markets.
• Familiarity with technology trends, digital marketing and performance reporting.

Responsibilities

• Lead end-to-end account and project management for assigned clients, acting as the primary liaison between the agency and client teams to ensure successful delivery of programmes and campaigns.
• Support regional campaign planning and execution across multiple APAC markets, collaborating with cross-functional teams and stakeholders to ensure alignment and consistency across deliverables.
• Build and maintain strong client relationships through strategic thinking, commercial awareness, proactive communication, and exceptional client servicing.
• Understand client objectives, priorities and budgets, and collaborate with internal teams to propose solutions that deliver measurable value.
• Manage marketing and communications programmes from briefing through execution, ensuring quality, accuracy and timely delivery across all project stages.
• Coordinate with strategy, creative, production, digital, media and external vendor partners to deliver work efficiently.
• Develop and manage project timelines, scopes of work, deliverables, and resource requirements across multiple concurrent assignments.
• Oversee project financials, including estimates, budget tracking, invoicing requirements, and profitability.
• Anticipate risks and challenges, identify solutions, and maintain momentum for smooth execution.
• Support reporting, campaign performance tracking, and post-campaign evaluations with actionable insights.
• Maintain accurate project documentation and ensure governance and quality standards.

Skills

Account management

B2B / Tech clients

Cross-functional collaboration

Budget management

Stakeholder management

Education

Bachelor's degree in Marketing/Communications

Job description

Lead day-to-day account management and project delivery for technology and B2B clients, serving as a key liaison between clients and internal teams. The role is responsible for building strong client relationships, managing integrated marketing and communications programmes, and ensuring the successful delivery of projects on time, within budget, and to a high standard. Oversee multiple concurrent workstreams, coordinate cross-functional teams, and support regional campaign execution across APAC markets while delivering exceptional client service and operational excellence.

Role responsibilities:

• Lead end-to-end account and project management for assigned clients, acting as the primary liaison between the agency and client teams to ensure successful delivery of programmes and campaigns.
• Support regional campaign planning and execution across multiple APAC markets, collaborating with cross-functional teams and stakeholders to ensure alignment and consistency across deliverables.
• Build and maintain strong client relationships through strategic thinking, commercial awareness, proactive communication, and exceptional client servicing.
• Understand client business objectives, priorities, and budgets, and collaborate with internal teams to recommend solutions that deliver measurable value and outcomes.
• Manage marketing and communications programmes from briefing through execution, ensuring quality, accuracy, and timely delivery across all project stages.
• Coordinate with strategy, creative, production, digital, media, and external vendor partners to deliver work efficiently and effectively.
• Develop and manage project timelines, scopes of work, deliverables, and resource requirements across multiple concurrent assignments.
• Oversee project financials, including estimates, budget tracking, invoicing requirements, and overall account profitability.
• Anticipate project risks and challenges, proactively identify solutions, and maintain project momentum to ensure smooth execution.
• Support reporting, campaign performance tracking, and post-campaign evaluations, providing actionable insights and recommendations where relevant.
• Maintain accurate project documentation and ensure adherence to internal processes, governance requirements, and quality standards.

Requirements

• 3-5 years of account management or client servicing experience, preferably within an integrated marketing, communications and agency environment.
• Experience managing B2B, technology, or corporate clients
• Proven ability to manage multiple projects concurrently, including scope, timelines, budgets, and stakeholder expectations.
• Strong client relationship management and communication skills, with the ability to build trust and influence stakeholders at various levels.
• Demonstrated project management skills, with strong attention to detail and the ability to drive projects from briefing through execution and reporting.
• Experience collaborating with cross-functional teams, including strategy, creative, production, digital, media, and external vendor partners.
• Commercially minded with experience managing project budgets, estimates, financial tracking, and account profitability.
• Resourceful, adaptable, and comfortable navigating evolving priorities in a fast-paced environment.
• Strong sense of ownership, accountability, and problem-solving ability, with a proactive approach to identifying and resolving challenges.
• Experience supporting regional campaigns or programmes across multiple APAC markets.
• Familiarity with technology industry trends, digital marketing, and campaign performance reporting.