Account Manager (Marketing)

MOI Global; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading global B2B agency in Singapore is looking for a proactive Account Manager to drive client satisfaction and long-term partnership growth. The ideal candidate will have 3-5 years of agency experience, strong relationship-building skills, and a proactive approach towards managing client accounts. This role includes overseeing daily operations, ensuring timely delivery of projects, and identifying opportunities for strategic account growth. Candidates should have exceptional organizational and communication skills to excel in this fast-paced environment.

Qualifications

• 3 – 5 years of agency experience, especially with B2B tech clients.
• Strong understanding of various marketing channels.
• Exceptional communication and interpersonal skills.

Responsibilities

• Serve as the primary point of contact for assigned clients.
• Manage day-to-day operations of client accounts.
• Identify opportunities for expansion of client engagements.

Skills

Client relationship management

Project management

Communication skills

Data analysis

B2B marketing knowledge

Job description

At MOI Global, we don’t just do marketing, we bring brands to life by connecting them with the right people through intelligent storytelling, compelling strategy, and flawless execution. As a key player in our regional hub, our Singapore office drives account leadership across the APAC region, enabling seamless collaboration across global teams.

We are looking for a proactive, client-focused Account Manager to join our team and play a key role in driving client satisfaction, campaign success, and long-term partnership growth. This role is ideal for someone who thrives in a fast-paced agency environment, combines strong relationship-building skills with strategic thinking, and can confidently coordinate across internal teams to deliver exceptional work.

Key Responsibilities

Client Relationship Management

• Serve as the primary point of contact for assigned clients, ensuring their needs, expectations, and objectives are consistently met.
• Build trusted, long-term relationships through clear communication, strategic guidance, and proactive support.
• Conduct regular check-ins, reviews, and planning sessions with clients to evaluate performance and identify new opportunities.

Operational & Delivery Excellence

• Oversee day-to-day management of client accounts, ensuring timely and accurate delivery of projects and campaigns.
• Work closely with creative, strategy, media, and operations teams to brief work, manage workflows, and ensure deliverables meet client expectations.
• Maintain detailed project timelines, budgets, and status reports.
• Maintain an exceptional standard of quality across all work, ensuring consistency with brand guidelines and strategic intent.
• Monitor scope, resources, and project timelines to ensure delivery within budget and margin targets.
• Oversee financial documentation including POs, invoicing, and revenue tracking in line with MOI Global's processes.

Account Growth & Strategic Advisory

• Identify opportunities to expand client engagements through additional services, strategic initiatives, or campaign extensions.
• Support proposal development, scoping, and budgeting for new work or expansions.
• Contribute to client retention and long-term revenue growth.
• Understand client goals, industry trends, and business performance to offer strategic insights and recommendations.

What You Bring

• 3 – 5 years of agency experience, ideally with exposure to B2B tech clients or complex service-based industries.
• Strong understanding of marketing channels (e.g., digital, paid media, content, events, CRM, social, creative production).
• Exceptional communication, presentation, and interpersonal skills.
• Proven ability to manage multiple projects simultaneously with strong attention to detail.
• Comfortable interpreting data and performance reports to inform recommendations.
• A proactive, solutions-oriented mindset with the ability to anticipate client or project needs.
• Ability to work collaboratively in a cross-functional team environment.
• Natural problem solver with the ability to remain composed and decisive under pressure.

Why MOI Global?

MOI is the world’s leading global multi-specialist B2B agency, with offices in London, New York, Seattle, Dubai, Singapore, Munich, and Sydney. As Best Agency of the Year (B2B Marketing Awards 2022) and Best Company to Work For (Best Companies), we’re committed to redefining the business of creativity as the catalyst for B2B growth. Why? Because we believe B2B experiences can be so much better. We embrace different and deliver on our vision through our proprietary approach to strategy-informed creative thinking. Our Turning Heads™ methodology combines the best of strategic consulting, creative thinking, media, technology, and sales expertise. This enables us to develop intelligent, head-turning solutions which creates change and empowers our clients to differentiate, transform, and grow. Some of the world's largest tech organisations trust us to turn the heads that count, including Adobe, Ciena, Dropbox, Facebook, AWS, Google Cloud, Oracle, ServiceNow and Proofpoint.

Equal Opportunities

We are committed to creating a workplace that values equality, diversity, and inclusion. We believe that a diverse and inclusive workforce not only fosters innovation but also ensures that every individual's unique perspective is celebrated and respected. We are an equal opportunities employer and are dedicated to providing a work environment that embraces all backgrounds, experiences, and perspectives. At MOI, all qualified applicants will be considered for employment without regard to age, disability, ethnicity, sexual orientation or any other protected basis under appropriate law. we strive to build a culture where everyone feels welcome, included, and able to bring their full selves to work. We ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process. Please let us know in your application if you require an accommodation during the interview