Account Manager I

Travelport; Singapore; Hybrid; SGD 60,000 - 85,000; Full time

Job summary

A leading travel technology company based in Singapore is seeking a Sales Account Manager. The role involves managing existing commercial relationships and obtaining new business opportunities. Strong B2B relationship management skills are essential, along with fluency in Japanese and English. The position offers a competitive salary, potential bonuses, and a comprehensive benefits package, including a generous vacation policy and hybrid working model.

Benefits

Bonus program

Health and wellness benefits

28 days of holiday

Hybrid working model

Qualifications

• Proven experience in B2B environment, ideally within travel technology or related industries.
• Experience in managing corporate accounts and developing long-term client relationships.
• Must be fluent in Japanese and English.

Responsibilities

• Manage commercial relationships with existing customers and win new business.
• Retain and grow the profitable customer base through proactive account management.
• Identify and close new business opportunities over the telephone.

Skills

Account management

B2B relationship management

Fluency in Japanese

Time management

Sales and customer service excellence

Job description

Sales Account Manager | Inside Sales | Hybrid Singapore

Travel obsessed? Big tech fan? Hey, you’re in good company. If you want to be part of the industry that makes the world, go round, then look no further.

Travelport is the brain behind lots of your travel bookings—plane, car or hotel. Our technology is used to book that magical holiday, infamous bachelorette party or long overdue school reunion. While we can’t solve mosquito bites or lost luggage, we can simplify a lot of the technical parts of travel, and we’re looking for the best thinkers to help us do it.

We’re hiring right now for a Sales Account Manager! Search for#Travelporton LinkedIn and hear from our amazing team.

How you’ll make an impact :

With a focus on the Small to Medium sized customer tier (SMB), you will manage and grow our commercial relationships with a portfolio of existing customers and win new business, via the telephone and video link. We are a growing business so you will be prepared to grow your career and enjoy yourself.

Your role in action :

Account Management

The role of the Account Manager is to retain and grow the profitable customer base and to maintain loyalty through pro‑active account management. There will also be a requirement to sell new products and solutions to this customer base. This is the key part of the role and makes up 85% of the daily activities.

New Business

Obtaining new business with the overall objective of growing revenue. The role will focus on identifying, qualifying, driving, and ultimately closing opportunities over the telephone. This is the secondary part of the role and makes up 25% of the daily activities.

Relationships

Developing high‑value relationships spans all activities. We develop relationships with customers, prospects and internally, identifying and defining customer needs, articulating the Travelport value proposition, differentiating from the competition and ultimately positioning Travelport as a strategic technology partner.

Could this be you?

• Demonstrates excellent account / relationship management, having developed and cultivated lasting customer relationships
• Proven experience working B2B environment, ideally within travel technology or related industries. This includes managing corporate accounts, developing commercial strategies, and building long‑term client relationships in a B2B setting.
• Experience in Travel / Technology industry
• GDS Knowledge
• Must be able to manage time effectively, work with minimum supervision and be a team player.
• Committed to excellence in Account Management, Sales, and Customer Service, and must possess reserves of energy, enthusiasm, and a positive approach.
• Must be fluent in Japanese and English.

Discover why our teams love working here :

We believe all employees contribute to the success of the company and should be able to share in that success, which is why all jobs are eligible to participate in our bonus program with any payouts being subject to individual and company performance. We offer a comprehensive benefit program that includes medical, dental, vision, employer paid Disability and Basic Life Insurance, Voluntary life options, a competitive 401(k) match, as well as many other voluntary benefits to fit your specific needs. We make health and wellness a priority and offer a generous paid time off policy, hybrid working model, as well as contributing to our communities with an annual volunteer day off. We also offer a New Child leave policy, where the birthing parent receives 16 weeks of paid time off, and the non‑birthing parent receives 8.

• Great salary + bonus
• Lots of holidays – 28 day

The salary of the finalist(s) selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training.

Search for #lifeattravelport for our employee stories on LinkedIn!

Your journey at Travelport starts here.

Our application process is quick, easy, and hassle‑free — apply in just a few minutes!

We are an equal opportunities employer and will consider all qualified applicants purely on their skills and abilities. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation, if needed.