Account Manager, Enterprise

BRAZE PTE. LTD.; Singapore; On-site; SGD 70,000 - 100,000; Full time

Job summary

A technology company in Singapore is seeking an experienced Account Manager to join their Enterprise Sales Team. The role involves partnering with account executives to maximize value from technology services and expand customer relationships. Candidates should have over 3 years in sales, particularly in SaaS, and possess strong communication and organizational skills. This is a quota-carrying position with the potential to work with major brands.

Qualifications

• 3+ years of experience in Sales or Account Management, preferably in SaaS.
• Experience in a quota-carrying role and with large companies (2,000+ employees).
• Excellent verbal and written skills.

Responsibilities

• Expand customer relationships and close opportunities up to $100K.
• Analyze customer product usage for upsell opportunities.
• Collaborate with Account Executives and Customer Success Managers.

Skills

Sales or Account Management experience

Communication skills

Organizational skills

Product knowledge

Networking ability

Knowledge of digital trends

Tools

Salesforce.com CRM

Google Office

MS Office Suite

Job description

WHAT WE’RE LOOKING FOR

As part of the Braze Enterprise Sales Team, you will partner with Enterprise Account Executives within Braze’s portfolio of clients to ensure they are maximizing value from technology and services in order to develop and grow the relationship. This is a quota-carrying role, with the opportunity to work with some of the largest brands on the planet.

WHAT YOU'LL DO

• Commercially expand customer relationships in collaboration with the Account Executive. You will work in partnership, but have primary responsibility to develop and close those opportunities up to $100K
• Pro-actively analyze customer product usage and identify “white space” within accounts and new business units for cross-sell and upsell opportunities
• Partner closely with Account Executives, Renewals Managers and Customer Success Managers to identify upsell opportunities
• Collaborate with additional internal departments, including but not limited to Solutions Consulting, Implementation & Onboarding, RevOps, Product, Legal and Marketing
• Coordinate resources to drive feature exploration and adoption
• Achieve quarterly upsell and renewals targets
• Occasionally travel for onsite customer engagement, meeting with and selling to existing customers.

WHAT YOU BRING

• 3+ years of experience in Sales or Account Management, SaaS sales, with at least half of that time spent:
  • in a quota-carrying role
  • working with companies with 2,000+ employees
• Drive, determination and accountability
• Excellent product knowledge and ability to learn a feature-rich application
• Outstanding verbal, written and stand-up presentation skills, with experience of presenting value propositions to executive teams
• Intermediate to advanced knowledge of Google Office, MS Office Suite (Word, Excel, PowerPoint) and Keynote
• Prior experience with salesforce.com CRM, or other CRM used to manage sales pipeline
• Excellent organizational skills and time management abilities
• Proven ability to quickly get up to speed on new cloud apps and tools
• A proven networker in your daily life
• Up-to-date on digital trends, especially in the mobile, web and email space
• Background in Enterprise SaaS sales for Mobile and/or Marketing Technology a plus
• Prior experience in a startup technology company a plus