Account Manager, Client Service

The Trade Desk, Inc.; Singapore; On-site; SGD 67,000 - 112,000; Full time

Job summary

The Trade Desk, Inc. is seeking an Account Manager to own and grow a roster of key agency accounts, delivering measurable business impact and long-term partnerships. A strong track record in online advertising, relationship-building, and revenue growth is essential.

You will collaborate with Sales and Trading teams, become an expert on our platform, and provide clients with strategic insights to optimize campaigns while delivering training on new features.

Qualifications

• Bachelor’s Degree with 4–5 years of online advertising experience and 2+ years in client-facing roles.
• Proven track record of growing accounts by forging strong client relationships and identifying objectives.
• Ability to identify revenue opportunities within existing accounts and pitch solutions.

Responsibilities

• Own and grow a roster of key agency accounts with long-term partnerships and measurable business impact.
• Demonstrate strong commercial acumen by identifying upsell opportunities, pitching new solutions, and driving revenue growth within accounts.
• Champion collaboration with Trading and Sales teams to onboard new customers and expand existing accounts.
• Become an expert on The Trade Desk platform and provide clients with insights to improve campaigns.
• Provide continual training to clients as new features are added to The Trade Desk.
• Work with Product Management to define features and drive platform enhancements.
• Help build the Client Services practice by creating training materials and sales guides.
• Take accountability for client outcomes, ensuring satisfaction, retention, and hit on performance targets.
• Adopt a proactive hands-on approach to solving client challenges and ensuring seamless campaign execution.

Skills

Account management

Relationship building

Commercial acumen

RTB and DSP platforms

Campaign optimization

Analytical thinking

Cross-functional collaboration

Time management

Client communication

Education

Bachelor’s degree in a related field

Tools

Excel

MS Office

Job description

The Trade Desk is a global technology company and the world’s leading independent platform for digital advertising, with nearly 4,000 employees across more than 30 offices. Our technology helps advertisers reach the right audiences across the open internet — from streaming TV and podcasts to mobile apps, news, and more.

Advertising powers the content people love. By making it more transparent, effective, and responsible, we help support trusted journalism, quality entertainment, and creators worldwide. The world’s brands and agencies rely on us to reach their customers and grow their businesses responsibly.

The scale of our platform brings unique technical challenges — from processing massive datasets in real time to building systems that operate reliably on a global scale. When you work here, your impact is worldwide. We welcome diverse perspectives, encourage curiosity, and build teams that learn from one another. If you’re driven to solve meaningful challenges, we’d love to meet you.

WHO WE ARE LOOKING FOR:

Do you love finding new ways to tackle a client's problem? Are you a good listener who values empathy, integrity? Is your middle name ‘Grit’ and do you love collaboration, too? Do you enjoy developing relationships? Here at The Trade Desk, we’re in search of Account Managers who are master relationship builders, strategic sellers and creative problem solvers to join our growing team.

What you’ll do

• Own and grow a roster of key agency accounts ensuring long term partnerships and measurable business impact
• Demonstrate strong commercial acumen by identifying upsell opportunities, pitching new solutions, and driving revenue growth within accounts.
• Champion collaboration with Trading and Sales teams to rapidly onboard new customers and identify opportunities to expand existing accounts
• Become an expert on the use and best practices on The Trade Desk platform, and offer insights to clients on how to improve campaigns
• Provide continual training to clients as new features are added to The Trade Desk
• Work with Product Management to help define features and drive enhancements to The Trade Desk platform
• Help build the Client Services practice, by creating training materials, best practices, sales materials and customer facing guides
• Take accountability and initiatives for client outcomes, ensuring satisfaction, retention, and achievement of performance targets.
• Adopt a proactive and hand-son approach in solving client challenges, troubleshooting issues, and ensuring seamless execution of campaigns.

Who you are:

• Bachelor’s Degree with at least 4-5 years of online advertising experience and at least 2 years of client-facing experience
• Proven track record of growing accounts by forging a strong relationship with clients, understanding their objectives and recommending best strategies
• Ability to identify revenue opportunities within existing accounts, pitch new solutions persuasively, and drive incremental business growth.
• Expertise in working with RTB, DSPs, ad exchanges, aggregators, ad servers, and other optimization platforms
• Experience managing CPA, CPC, and CPM marketing campaigns
• Solid experience in Excel and MS Office, including pivot tables, chart-making, and manipulation of large data sets
• Outstanding troubleshooting, analytical, and problem-solving abilities, along with an ability to collaborate cross-functionally in a fast-paced environment
• Effective time management skills – ability to prioritize and meet deadlines
• You are proactive and are driven by curiosity and a commitment to continuous learning, while approaching every challenge with empathy and integrity

The Trade Desk does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of The Trade Desk. The Trade Desk is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

As an Equal Opportunity Employer, The Trade Desk is committed to creating an inclusive hiring experience where everyone has the opportunity to thrive.

Please reach out to us at [e-mail] to request an accommodation or discuss any accessibility needs you may require to access our Company Website or navigate any part of the hiring process.

When you contact us, please include your preferred contact details and specify the nature of your accommodation request or questions. Any information you share will be handled confidentially and will not impact our hiring decisions.