Account Manager - APAC Export

Netflix; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading entertainment service provider in Singapore is seeking an experienced Account Manager to enhance client relationships and manage advertising campaigns. You will partner with Sales Partners, contribute to Media Plans, and ensure campaign optimization. The ideal candidate has over 3 years of experience in digital media, excellent communication skills, and fluency in Mandarin. Join us to help entertain the world and thrive in an inclusive workplace.

Qualifications

• 3+ years of experience in Account Management and/or Sales Planning in digital media.
• Knowledge of digital media sales including Programmatic Guaranteed and Direct IO.
• Experience in Sales Operations systems.

Responsibilities

• Partner with aligned Sales Partners to understand client goals.
• Host weekly meetings with Sales Partners to align on campaign performance.
• Build Media Plans and contribute to RFP responses.

Skills

Account Management

Sales Planning

Verbal and written communication skills

Analytical thinking

Project management

Fluency in Mandarin

Tools

CRM

Ad Servers

Job description

Overview

Netflix is one of the world's leading entertainment services, with over 300 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.

Responsibilities

• Partner with aligned Sales Partners to understand client goals and objectives in order to deliver excellent customer service
• Host weekly Pipeline & Pacing meetings with Sales Partners to align on upcoming launches and active campaign performance
• Build Media Plans and contribute to RFP responses around campaign packaging, pricing, targeting, etc.
• Host campaign kick-off meetings and partner with client on gathering campaign launch assets
• Partner with cross-functional teams on the production of custom creative assets
• Work closely with Ad Operations for flawless order implementation and technical troubleshooting
• Responsible for overseeing the delivery performance of Ad Campaigns and partnering with clients on necessary campaign optimization tactics
• Provide clients with necessary campaign performance including post-campaign wrap reports
• Ability to navigate campaign escalations and contribute to long-term solutions to prevent similar issues in the future
• Maintain an in-depth understanding of our ad products, sponsorship offerings, targeting capabilities and ad policies
• Contribute to monthly billing & invoicing process with clients and finance
• Establish strong working relationships with client and agency partners

We’re Looking For

• 3+ years of experience in Account Management and/or Sales Planning functions in the digital media industry, with a focus on video advertising
• Experience working in Sales Operation systems (CRM, OMS, Ad Servers)
• Knowledge of digital media sales and marketplaces including Direct IO, Programmatic Guaranteed and PMP advertising
• Excellent verbal and written communication skills
• Written and spoken Mandarin fluency for conducting business communication
• Experience of working with clients in the Greater China Region will be an advantage
• Strong analytical and strategic thinking abilities with the ability to make data digestible for cross-functional stakeholders
• Proven project management skills with ability to multitask and manage requests from various stakeholders.
• Familiarity with Advertising Research and Verification vendors like Nielsen, ComScore, Moat, Integral Ad Science, DoubleVerify, Kantar, etc.

If you have a passion for entertainment and a desire to work in a fast-paced, innovative environment, we would love to hear from you. Come join us and help us entertain the world!

Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.

We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.