Account Executive

United States Digital Space LLC; Singapore; On-site; SGD 90,000 - 130,000; Full time

Benefits offered by this job

Annual Experience Bonus

Quarterly Wellness Stipend

Private health insurance

Lunch allowances

Job summary

United States Digital Space LLC is seeking an Account Executive in Singapore to own the Singapore territory and drive mid-market SaaS sales using our XM platform. You will partner with commercial customers, especially in Financial Services and Education, to translate insights into measurable business outcomes.

You will collaborate with solutions consultants, customer success, partners, and sales ops to drive strategy, adoption and long-term value while meeting or exceeding sales targets.

Qualifications

• Proven SaaS sales track record.
• Consistent history of meeting or exceeding sales quotas.
• Experience selling into mid-market accounts.
• Strong consultative selling, discovery and negotiation skills.

Responsibilities

• Win new logos and grow revenue in the Singapore mid-market segment; prospect, qualify and close target accounts.
• Own vertical plays with tailored messaging and go-to-market approaches.
• Deliver account plans to drive pipeline and closures.
• Establish trusted relationships with senior client stakeholders through discovery to procurement and handover to customer success.
• Coordinate internal resources to craft winning proposals with pricing, scope and implementation.

Job description

Singapore, Singapore Category Sales & Pre-SalesJob descriptionAt the company, we create software that the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform. We are the creators and stewards of the Experience Management category serving over 18,000 clients globally. Building a category takes grit, determination, and an appreciation for the unconventional—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.

When you join one of our teams, you’ll be part of a nimble group that’s empowered to set ambitious goals and move fast to achieve them. Strategic risks are encouraged, and complex problems are solved by collaborating and iterating until the best solution comes to light. You won’t have to look to find growth opportunities— they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.

Account Executive

Why We Have This Role

We need an Account Executive based in Singapore to own the Singapore territory and help mid-market organisations accelerate their experience management (XM) maturity. Using the company’ ready-to-deploy XM SaaS platform, you’ll partner with commercial customers—especially in Financial Services (FSI) and Education—to turn experience data into measurable business outcomes. You’ll collaborate with client stakeholders (from champions to senior leaders) and internal teams—solutions consultants, customer success, partners and sales ops—to drive strategy, adoption and long-term value.

How You’ll Find Success

• Takes initiative: rapidly learns client goals and Singapore market context, then drives opportunities independently.
• Proven quota achiever: consistent history of meeting or exceeding SaaS/technology sales targets.
• New business hunter: builds qualified pipeline and converts target accounts across mid-market segments.
• Vertical awareness: experience selling to FSI and/or Education buyers is strongly desirable (not mandatory).
• Skilled negotiator and relationship builder: closes deals that deliver mutual value and sustainable adoption.
• Cross-functional collaborator: partners with solutions consultants, customer success, legal and sales ops to execute complex deals.
• Adaptable and resilient: pivots approach based on market dynamics, regulatory considerations and customer needs.

How You’ll Grow

• Build strategic selling skills by managing multi-stakeholder deal cycles with senior executives across Singapore.
• Deepen product, analytics and XM expertise on a market-leading SaaS platform used across industries and functions.
• Develop vertical specialisation in FSI and Education — learn regulatory, procurement and buyer dynamics unique to these sectors.
• Influence regional go-to-market strategy and expand your career into broader commercial or leadership roles.

Things You’ll Do

• Win new logos and grow revenue in the Singapore commercial/mid-market segment — prospect, qualify and close a defined list of target accounts.
• Own vertical plays — develop targeted account lists, tailored messaging and go-to-market approaches.
• Deliver account plans that drive pipeline and closures — build power maps, demand generation approaches and closing strategies for each target account.
• Establish trusted relationships with senior client stakeholders — guide customers from discovery through procurement and handover to customer success.
• Coordinate internal resources to create winning proposals — partner with solutions consultants, sales ops, legal and finance to align pricing, scope and implementation.
• Maintain market and competitive insight — apply product, AI and industry knowledge to position the company solutions effectively and address sector-specific needs.

What We’re Looking For On Your Resume

• Proven success in SaaS or technology sales, ideally 4–8 years in commercial/mid-market roles (or equivalent demonstrated results).
• Consistent track record of meeting or exceeding sales quotas and building a qualified pipeline.
• Experience selling into FSI and/or Education is preferred but not required; experience selling into Marketing, HR or other enterprise functions that use experience data is valuable.
• Strong consultative selling, discovery and negotiation skills; comfortable owning the full sales cycle.
• Ability to work cross-functionally to close complex deals and manage procurement processes.
• Experience operating in Singapore or Southeast Asian markets and sensitivity to cross-cultural business dynamics.

What You Should Know About This Team

• We’re a global sales team focused on transforming how organisations manage customer and employee experiences — we sell a platform that delivers measurable outcomes.
• The role emphasises strategic, relationship-based selling across a variety of industries and buyer types, with dedicated support for vertical plays.
• You’ll collaborate closely with specialist teams (solutions consultants, customer success, partners) and benefit from strong regional resources.
• We value proactive, coachable sellers who thrive on complex challenges and continuous learning.

Our Team’s Favorite Perks and Benefits

• Comprehensive total rewards package including base salary, incentives, and generous benefits.
• Private health insurance with extensive coverage.
• Annual Experience Bonus to support memorable personal experiences.
• Quarterly Wellness Stipend to support physical and mental well-being.
• Office perks including lunch allowances and well‑stocked kitchens (Singapore office) and flexible work options.
• Opportunities for ongoing learning and career growth within a global, category‑defining company.

The the company Hybrid Work Model

Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organisational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life.

The company is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.

Applicants in the United States of America have rights under Federal Employment Laws: Family & Medical Leave Act, Equal Opportunity Employment, Employee Polygraph Protection Act. The company is committed to the inclusion of all qualified individuals. As part of this commitment, the company will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your the company contact/recruiter know.