Account Director Events

CHAB PTE. LTD.; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

A dynamic event management agency based in Singapore is seeking an experienced Event Manager to lead flagship experiential projects across APAC. The ideal candidate will possess over 8 years in the event management industry, with a proven track record in managing high-profile events and the ability to foster long-term client relationships. Key responsibilities include overseeing project budgets, ensuring quality standards, and driving cross-functional collaboration. This role offers an engaging, fast-paced environment with ample opportunities for personal and professional growth.

Benefits

Autonomy and mentorship

Culture of training and development

Multicultural work environment

Good coffee and better music

Qualifications

• 8+ years in the Event Management Industry, specifically in Singapore and SEA.
• Experience managing events, ensuring adherence to client objectives.
• Ability to work in a dynamic and multicultural environment.

Responsibilities

• Lead flagship experiential projects end-to-end across APAC.
• Negotiate contracts to maximize profitability and client satisfaction.
• Oversee project budgets, deadlines, and deliverables.

Skills

Event organization up to 2000+ attendance

Client-room presence

Project management skills

Calm under pressure

Fluency in Google Sheets and Google Slides

Job description

The Role

You lead flagship experiential projects end-to-end across APAC, owning client trust, creative ambition, and operational excellence. You’re as comfortable in a boardroom pitch as in an internal proposal coordination meeting, and you can rally our multi-disciplinary teams to ship “never-been-done” experiences—on time, on budget, and on brand. You should present a confident, driven, knowledgeable and smart image, be passionate about people and have experience in managing MICE travel related events, Luxury and Lifestyle brands for product launches and activations.

We’re looking for

• Experienced with organizing events up to 2000+ attendance
• At least 8 years in the Event Management Industry in Singapore and SEA
• Calm under pressure, optimistic by default, exacting on details.
• Comprehensive knowledge of the B2B Event management industry, and in particular of MedTech, Beauty, Luxury and Automotive Industries.
• Client-room presence: positive attitude, clear writing, strong storytelling, confident facilitation.
• Excellent organizer with strong project management skills. Must have experience in managing multiple events at any one time with the ability to prioritize based upon the event requirements.
• Ability to understand client objectives and interpret them to develop an integrated event strategy
• Experience managing a wider team on site at an event, with the ability to troubleshoot on site at events before anyone else, react accordingly and provide solutions to the internal team, external suppliers and clients alike.
• Tooling fluency: Google Sheets, Google Slides; AI mastery is a plus.
• Comfortable working under pressure in a dynamic & multicultural startup-like environment.

Strategic Leadership, Creatives & Internal Management

• Present and sell creative work to clients in collaboration with the creative team.
• Ensure all creative work and presentations align with client objectives and agency standards.
• Use your strategic and creative expertise to challenge both clients and the agency, pushing for innovative and impactful solutions.
• Be accountable for ensuring that the management team is regularly updated on event progress.
• Drive team synergy and positive team spirit.
• Task split responsibly and ensure all project team members are briefed properly on the client needs for a pitch

Client Relationship Management

• Serve as the primary point of contact for clients, ensuring their needs are met
• Build and maintain strong, long-term client relationships, fostering trust and collaboration.
• Proactively identify client challenges and work with Production and Creative teams to develop innovative solutions.
• Onboard new clients, guiding them through agency processes to ensure a smooth transition.
• Act as a strategic advisor, understanding client objectives and providing insights to drive success.

Account Strategy & Business Growth

• Develop and implement account strategies to enhance client engagement and retention.
• Identify new business opportunities, expanding existing client investments in agency services by proactively offering value-added solutions.
• Lead clients’ marketing, and advertising strategies, ensuring alignment with their business goals.

Project Oversight & Delivery

• Oversee project budgets, timelines, and deliverables, ensuring all work is on brief and on budget.
• Take ownership of the successful execution of client projects, ensuring they meet agreed schedules and quality expectations.
• Work closely with internal teams to ensure timely delivery of services and products to clients.
• Resolve issues effectively to maintain and strengthen client trust.

Commercial & Contractual Management

• Negotiate contracts and close agreements that maximize profitability and client satisfaction.
• Plan and manage budgets and activities, optimizing efficiency and profitability.
• Liaise with clients at a senior level, providing high-level strategic direction and business insights.

How we work together

• In-office collaboration: We’re an on-site culture, not remote work. Crafting outstanding work needs whiteboards, bouncing of ideas, and shoulder-to-shoulder problem-solving.
• Intense sprints with intention: we go the extra miles with clear priorities, focus, crisp handovers, and honest post-mortems.
• Extraordinary care: We look after each other and our clients. Reliability, kindness, and high standards—always.
• Never-been-done appetite: We experiment without fear. If we miss, we learn; if we hit, we raise the bar.
• Learn fast, don’t repeat: Mistakes are tuition; repeating them is not. We document, share, and level up together.
• No politics, only progress: Say what you mean—respectfully. No gossip. No games. We optimize for the project and the company.
• Come with a smile: We’re part of a boutique agency for the joy of it. We bring good energy to Mondays, clients, and each other.

The Chab Experience

• A fun, multicultural, fast-paced tribe with an intense pipeline of blue-chip projects (MedTech, Beauty, Luxury, Financial Services and Automotive).
• Real autonomy, real mentorship, and real shot-calling at the edge of creativity and tech.
• Training, development, and knowledge-sharing culture (because growth is the job).
• Good coffee, better music, and great people.