Accident Investigation & Customer Support Officer @ Paya Lebar - SM09

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A recruitment agency in Singapore is seeking a Customer Service Officer to handle vehicle damage reports through communication with customers. The role involves investigating damages, assessing repair costs, and managing accident reports. The candidate should have familiarity with office software, and experience in enforcement or collection is a bonus. A valid driving license is advantageous.

Qualifications

• Experience in enforcement or collection is a strong bonus.
• Class 3 or class 2B (and above) license is advantageous.

Responsibilities

• Work with the customer on vehicle damage reports through calls, emails, or onsite visits.
• Investigate damages on vehicles and assess repair costs.
• Assist with accident reports and follow-ups.
• Help with vehicle recovery if required.
• Complete any other tasks assigned by the supervisor.

Skills

Strong familiarity in office productivity software

Communication skills

Analytical skills

Job description

Customer Service Officer – Enforcement

• Working days: 5 days
• Working time: Mon to Fri 9am-6pm / 10am-7pm, Sat 9am-1pm / 10am-2pm (can choose)
• Salary range: $2500 - $2800
• Working location: Paya Lebar

Responsibilities

• Working with the customer on their vehicle damage report in the form of outbound calls, emails or onsite visits.
• Required to investigate damages found on our vehicles, assess the cost of repairs and follow up with the customers.
• Assisting and managing accident reports and follow-ups.
• Assisting with the recovery of vehicles if required.
• Required to assist with any other tasks assigned by supervisor

Requirements

• Strong familiarity in office productivity software and web technologies.
• Experience in this field will be a strong bonus (enforcement, collection, etc)
• Having class 3 or class 2B (and above) licence would be advantageous

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279