Academic Operations Executive

HUSTLE INSTITUTE PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading education and training organization in Singapore is seeking a detail-oriented individual for compliance and training coordination. The role involves preparing reports, coordinating with academic teams, and tracking performance indicators. Candidates should hold a diploma or degree in a relevant field and possess strong organizational and communication skills. Opportunities for professional development and collaborative work environment are provided, along with standard company benefits.

Benefits

Collaborative work environment

Professional development support

Standard company benefits

Qualifications

• Strong organisational and communication skills are essential.
• Candidate should have attention to detail in managing documentation.
• Experience in academic operations or training coordination is preferred.

Responsibilities

• Prepare and submit results and attendance reports accurately.
• Coordinate with teams to meet compliance standards.
• Track trainers’ performance scores and monitor key performance indicators.

Skills

Organisational skills

Communication skills

Attention to detail

Proficiency with Microsoft Office

Education

Diploma or degree in Business Administration, Education, HR, or related field

Job description

About Us

We are a dynamic education and training organisation committed to high‑quality compliance, academic excellence and operational efficiency. Join a collaborative team where your contributions help drive accurate reporting, smooth training coordination, and continuous performance improvements.

Key Responsibilities

Regulatory & Compliance

• Prepare and submit results and attendance reports accurately and on time.
• Maintain assessment records and post‑class documentation; follow up with trainers on missing items.
• Scan, file, and archive records to ensure documentation compliance.

Coordination & Communication

• Coordinate with Academic, Operations and Training teams to meet compliance standards.
• Collect daily class dismissal proofs for records.
• Send monthly compliance updates to channel partners.

Performance Tracking

• Track trainers’ performance scores and share feedback with trainers.
• Monitor key performance indicators (KPIs), including weekly/monthly trainee competency results.

Support & Ad‑Hoc Tasks

• Provide operational support to the team when needed.
• Handle other compliance‑related duties and tasks as assigned.

Requirements

• Diploma or degree in Business Administration, Education, HR, or related field.
• Strong organisational and communication skills.
• Attention to detail with ability to manage documentation and compliance tasks.
• Proficiency with Microsoft Office (Word, Excel).
• Experience in academic operations or training coordination preferred but not essential.

What We Offer

• A collaborative work environment with learning and growth opportunities.
• Professional development support.
• Standard company benefits (medical, leave, etc.)