9 Months Admin Assistant, Tampines

HUDSON RPO (SINGAPORE) PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A local insurance firm in Singapore is seeking a team member to assist with Customer Centricity and Ops strategy. The role involves processing customer transactional requests, performing due diligence checks, and ensuring documentation accuracy. Candidates should have a degree in a relevant field and experience in life insurance operations. Ideal candidates are proactive, adaptable, and possess strong communication skills. This is a dynamic position requiring the ability to meet deadlines effectively.

Qualifications

• Experience in life insurance operations is preferred.
• Knowledge in both operation and system areas is preferred.
• Familiarity with Integral Life (Life 400/Asia AS400) is preferred.

Responsibilities

• Process customers’ transactional requests within set turn-around-time.
• Conduct due diligence checks to comply with AML guidelines.
• Ensure all documentation is complete and archived.
• Liaise with internal stakeholders to resolve discrepancies.
• Support process improvement initiatives to enhance efficiency.
• Perform ad hoc duties as necessary.

Skills

Adaptability

Communication

Teamwork

Proactivity

Attention to detail

Education

Diploma or bachelor’s degree in insurance, Business, Computer Science or a related discipline

Job description

We are looking for a team member who will be assisting our Customer Centricity and Ops strategy, by processing incoming customers’ transactional requests within short turn-around-time with accurate output, and to support on administrative task.

Responsibilities

• Processing customers’ transactional request within the set turn-around-time with accurate output.
• Conduct due diligence checks when necessary, in order to comply to the company’s AML guidelines and procedures.
• Ensure all documentation is complete, accurate and properly archived.
• Liaise with internal stakeholders to resolve discrepancies or incomplete information.
• Support process improvement initiatives and contribute to team efficiency.
• Perform ad hoc duties / operations support when necessary.

Requirements

You are able to adapt to dynamic environments and manage multiple stakeholders. You also have:

• A Diploma or bachelor’s degree in insurance, Business, Computer Science or a related discipline.
• Working experience in life insurance operations and with knowledge in both operation and system areas are preferred.
• Integral Life (Life 400/Asia AS400) background is preferred.
• Ability to be pro-active and self-motivated in a fast-paced environment to make things happen, meticulous and able to manage priorities to meet deadlines.
• Good verbal and written communication skills and good interpersonal skills.
• Positive attitude and willingness to share and learn.
• Ability to work under pressure with minimal guidance and is a team player.