7506 - IT Support Specialist [ In-House | Construction Industry ]

-; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A recruitment advisory firm is seeking an experienced IT Administrator to manage the IT infrastructure and systems. This role is key in ensuring optimal performance and security while providing technical support. The ideal candidate has a diploma in IT and relevant experience in the building and construction industry. The job is located in Singapore, with a salary range of $2,800 - $3,300 plus variable bonuses.

Qualifications

• 1-3 years of relevant experience in the building and construction industry as IT Assistant or IT Administrator.

Responsibilities

• Administer mobile phones and SIM cards and manage MDM enrollment.
• Prepare and configure laptops, desktops, and peripherals for users.
• Create and process purchase requests for IT-related needs.
• Monitor IT ticketing, ensuring tickets are resolved within SLA.
• Maintain updated documentation for network diagrams and IT assets.

Skills

Basic knowledge of network administration (TCP / IP, LAN / WAN troubleshooting, Wi‑Fi)

Experience with Mobile Device Management (Intune)

Proficiency in Windows OS, O365 setup, and AD user creation

Familiarity with the IMS forms cycle and vendor coordination

Hands‑on experience with ticketing systems

Education

Nitec or Diploma in Information Technology, Digital Technology, Computer Science

Job description

• HQ at Changi Business Park [ Expo MRT ]
• Mon to Fri, from 8.30am to 5.15pm
• Salary is $2,800 - $3,300 + Variable Bonus [ No AWS ]

Job Role

• The Information Technology Administrator is responsible for managing and maintaining the organisation's IT infrastructure and systems, ensuring optimal performance and security.
• This role is critical in supporting the overall operational efficiency of the organisation by implementing technological solutions, troubleshooting issues, and providing technical support to staff across various departments.

Key Responsibilities

• Administer mobile phones and SIM cards, manage MDM enrollment, and maintain asset records.
• Prepare and configure laptops, desktops, and peripherals for users and the project site.
• Create and process purchase requests in accordance with IMS forms standards for IT-related needs and track deliveries.
• Monitor IT ticketing daily, ensuring tickets are resolved within SLA and escalating complex issues as necessary.
• Maintain updated documentation for network diagrams, IT assets, and user setups for audit readiness.

Key skills required

• Basic knowledge of network administration (TCP / IP, LAN / WAN troubleshooting, Wi‑Fi).
• Experience with Mobile Device Management (Intune).
• Proficiency in Windows OS, O365 setup, and AD user creation.
• Familiarity with the IMS forms cycle and vendor coordination.
• Hands‑on experience with ticketing systems.

Qualifications and experience

• Nitec or Diploma in Information Technology, Digital Technology, Computer Science
• Requires 1-3 years of relevant experience in the building and construction industry as IT Assistant or IT Administrator

Key Performance Indicators (KPIs) For This Role as below

1. Average resolution time for IT tickets.
2. Accuracy of IT assets and inventory records.
3. On‑time completion of PR / PO processes and project setups.
4. User satisfaction ratings for IT support.

Chin See Min Reg No. : R22107450

The Supreme HR Advisory Pte Ltd EA No. : 14C7279