6723 - IT Administrator [Construction Industry | Mobile Device Management (Intune) | Ticketing [...]

The Supreme HR Advisory; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A recruitment consultancy is seeking an Inhouse IT Administrator in Singapore to manage and maintain the IT infrastructure and systems. The role requires a Nitec or Diploma in Information Technology and 1-3 years of relevant experience in the construction industry. Responsibilities include troubleshooting issues and providing IT support across departments. Competitive salary of $2,800 - $3,300 with additional variable bonus.

Qualifications

• 1-3 years of relevant experience in the building and construction industry as IT Assistant or IT Administrator.

Responsibilities

• Manage and maintain the organisation's IT infrastructure and systems.
• Administer mobile phones and SIM cards, manage MDM enrollment, and maintain asset records.
• Prepare and configure laptops, desktops, and peripherals for users and the project site.
• Create and process purchase requests for IT-related needs.
• Monitor IT ticketing daily, ensuring tickets are resolved within SLA.

Skills

Network administration (TCP / IP, LAN / WAN troubleshooting, Wi-Fi)

Mobile Device Management (Intune)

Proficiency in Windows OS

O365 setup

AD user creation

Experience with ticketing systems

Education

Nitec or Diploma in Information Technology, Digital Technology, Computer Science

Job description

• Role: Inhouse IT Administrator
• Industry: Civil Construction Industry
• HQ: at Changi Business Park [Expo MRT]
• Working Hours: Mon to Fri, from 8.30am to 5.15pm
• Salary: $2,800 - $3,300 + Variable Bonus [No AWS]

Qualifications and experience

• Nitec or Diploma in Information Technology, Digital Technology, Computer Science
• Requires 1-3 years of relevant experience in the building and construction industry as IT Assistant or IT Administrator

Key Performance Indicators (KPIs) For This Role as below

1. Average resolution time for IT tickets.
2. Accuracy of IT assets and inventory records.
3. On-time completion of PR / PO processes and project setups.
4. User satisfaction ratings for IT support.

Job Role

• The Information Technology Administrator is responsible for managing and maintaining the organisation’s IT infrastructure and systems, ensuring optimal performance and security.
• This role is critical in supporting the overall operational efficiency of the organisation by implementing technological solutions, troubleshooting issues, and providing technical support to staff across various departments.

Key Responsibilities

• Administer mobile phones and SIM cards, manage MDM enrollment, and maintain asset records.
• Prepare and configure laptops, desktops, and peripherals for users and the project site.
• Create and process purchase requests in accordance with IMS forms standards for IT-related needs and track deliveries.
• Monitor IT ticketing daily, ensuring tickets are resolved within SLA and escalating complex issues as necessary.
• Maintain updated documentation for network diagrams, IT assets, and user setups for audit readiness.

Key skills required

• Basic knowledge of network administration (TCP / IP, LAN / WAN troubleshooting, Wi‑Fi).
• Experience with Mobile Device Management (Intune).
• Proficiency in Windows OS, O365 setup, and AD user creation.
• Familiarity with the IMS forms cycle and vendor coordination.
• Hands‑on experience with ticketing systems.

https://wa.me/6596420989

WhatsApp: [phone] (Han)

Email: [e-mail]

Chaw Chiaw Han, Reg No: R22106723

The Supreme HR Advisory Pte Ltd, EA No: 14c7279