6723 - Field Service Engineer

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading HR advisory firm in Singapore seeks a Field Service Engineer to provide technical support and expertise in marine generator systems. The role requires at least 5 years of relevant experience and involves significant traveling in the Asia Pacific and Southeast Asia regions. Responsibilities include troubleshooting, customer support, and the development of training materials. Competitive salary offered up to SGD 6,000 per month.

Benefits

13th month salary

SGD 250 transport allowance

Qualifications

• At least 5 years of relevant experience in the field.
• Requires a fair amount of traveling in the Asia Pacific and Southeast Asia region.
• Prior electrical and control experience with various control systems is advantageous.

Responsibilities

• Provide after-sales technical support and maintenance responsibilities.
• Generate a systematic service report to customers.
• Investigate customer complaints and root causes of failures.
• Develop and update service training material.

Skills

Experience with assembly and repair of Marine Generator

Familiarity with marine electronics and automation systems

Technical support skills

Education

Diploma/degree in Electrical/Mechanical Engineering

Job description

Field Service Engineer | Electrical Control System Exp | 5 Days | Up to $6k | Jurong East

• Working Location: (Jurong East)
• Working Days: Monday - Friday
• Working Hours: 8:30am - 5:15pm
• Salary range (Senior) : SGD 4,500 to SGD 6,000 monthly, 13th month, SGD 250 transport allowance
• Salary range (Junior) : SGD 3,000 to SGD 4,500 monthly, 13th month, SGD 250 transport allowance

Basic Functions

We are looking for Marine Field Service Engineers for commissioning, troubleshooting and repair of marine Generator. Qualified candidates should have hands-on experience with assembly and repair of Marine Generator, and/or familiar with marine electronics and automation systems.

Specific Responsibilities

• Standby support and emergency call for customer support.
• Providing after-sales technical support, site recovery and maintenance responsibilities to distributors/end customers.
• Generate a service report to customer in a systematic manner.
• Investigate and handle all customers’ complaints related to product failures.
• Investigates root causes of failures and recommend solutions.
• Review and assist in determining the extent of damage and repairs of warranty claims from distributors.
• Maintain close working relationship with our key customers to ensure the follow through until the issue is resolved.
• Develop service training material, ensures all technical and training documents are up-to-date and organized.
• Provides specific training to distributors and dealers for service and troubleshooting skillsets, ensuring optimum service level at all distributors.

Qualifications / Requirements

• Diploma/degree in Electrical/Mechanical Engineering with at least 5 years of relevant experience
• This position requires fair amount of traveling in the Asia Pacific and Southeast Asia Region
• Candidates with equivalent professional background will be considered
• Prior electrical and control experience with various control system (John Deere ECU and KDI ECU) and synchronization system will be advantageous

https://wa.me/6596420989

WhatsApp: [phone] (Han)

Email: [e-mail]

Chaw Chiaw Han, Reg No: R22106723

The Supreme HR Advisory Pte Ltd, EA No: 14c7279