Assistant Centre Head

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A human resources advisory company in Singapore is looking for an Assistant Centre Manager to handle customer service and administrative duties. Ideal candidates should possess a diploma and relevant customer service experience. Responsibilities include managing customer interactions, invoicing, and assisting operations management. Strong proficiency in MS Office and communication tools is essential. The role offers a salary range of $3,000 - $4,000 with variable working days and hours.

Qualifications

• Minimum diploma in any discipline is required.
• Prior experience in customer service roles is essential.
• Proficiency in MS Office and other relevant applications.

Responsibilities

• Attend to walk-in customers, phone calls, and emails professionally.
• Handle course registrations and requests from students/parents.
• Prepare invoices and manage payment collections.
• Support the operations manager with administration tasks.

Skills

Customer service experience

Proficiency in MS Office

Experience with AI-generative apps

Proficient in Zoom

Proficient in Google Drive

Education

Diploma in any discipline

Job description

Assistant Centre Manager

• Working day: 4 Weekdays + 1 Weekend / 3 Weekdays + 2 Weekends
• Working Hour: Weekdays: 10.20am - 7.20pm ; Weekends: 8.45am - 6.30pm
• Salary: $3,000 - $4,000
• Location: Tampines & Marine Parade

Job Responsibilities

1) Customer Service

• Attend to all walk-in potential customers and existing parents, phone calls and emails promptly and professionally
• Handle registration of new students, attend to requests pertaining to change of courses and time slots by existing students/parents, handle termination of courses by existing students
• Upkeep of Centre’s student management system and perform audit of system regularly
• Preparation of sales presentation kits
• Training of new and existing customer service executive

2) Administration

• Prepare invoices and handle payment collection
• Prepare debtors listings and send reminders for late payment
• Maintain petty cash and prepare daily collection report
• Assist the operation manager manager with resource management and team management
• Perform ad-hoc duties or projects assigned by the operations manager.

3) Support for Operations Manager

• Work with various stakeholders to resolve any conflicts or issues

Job Requirement

• At least Diploma in any discipline (Full time)
• Relevant customer service-related job experience
• Proficiency in MS Office, Zoom, Google Drive, AI-generative apps

Application

📲Interested candidates, please WhatsApp your resume to: [phone] (Han) 📧 Or email your resume to: [e-mail]

👤Chaw Chiaw Han | R22106723🏢 The Supreme HR Advisory Pte Ltd | EA 14C7279