6 Months Customer Service Officer #EEF
RECRUIT EXPRESS PTE LTD
Singapore
On-site
SGD 60,000 - 80,000
Full time
Responsibilities
- Handle emails and phone calls enquiries such as account opening and general account / transaction-related enquires / issues
- Deliver excellent customer service, provide prompt and accurate advice to clients/advisors with the aim of achieving first call resolution
- To make following up calls/emails to customers/advisors on account opening applications /Transfer requests/3rd party payment
- Call verification to update client details, form amendments and reset password for accounts etc.