6 Months Contract Digital Ambassador_BJJ

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A local bank in Singapore is looking for a Digital Ambassador on a 6-month contract. The role involves guiding customers to use online banking, assisting with product inquiries and document management, and performing administrative tasks. Ideal candidates should have 1-3 years of customer service experience. The position offers a monthly salary ranging from S$2,500 to S$3,000.

Qualifications

• 1 to 3 years of customer service/frontline support experience.

Responsibilities

• Encourage/guide customers to use online banking.
• Migrate customers to perform transactions over internet banking.
• Assist customers with general product enquiries and form filling.
• Perform administrative duties like filing and scanning documents.
• Attend to corporate account customers if online application is rejected.
• Assist customers with e-financing submissions.

Skills

Customer service experience

Frontline support

Job description

6 Months Contract Digital Ambassador

Our client is a local bank.

Job Description

• Based at bank branch and encourage/guide customers to use online banking
• Migrate/guide customers to perform transactions over internet banking
• Assist customers with general product enquiries and form filling
• Administrative duties of filing, scanning of documents, document checking etc
• Attend to corporate account customer to fill up form if online application rejected
• Assist customer to submit e-financing

Job Requirements

• 1 to 3 years of customer service/frontline support experience
• Salary ranges between S$2,500 to S$3,000 per month