6 Months Call Centre Officers (PART TIME) / 4 HOURS / Ubi / $13/HR #ECT

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Part time

Job summary

A recruitment agency in Singapore is seeking a customer service representative to be the first point of contact for customers. The candidate must have a minimum of GCE O Levels and be able to commit to 4 hours per day. Responsibilities include understanding customer needs, providing explanations, and alerting superiors about service issues. This is a part-time role with an emphasis on customer satisfaction.

Qualifications

• Minimum GCE O Levels.
• Ability to commit 4 hours/day.

Responsibilities

• Act as the first point of contact for the customers.
• Understand customer needs and prioritize customer satisfaction.
• Provide satisfactory explanations and remedial actions as necessary.
• Alert superior of recurring service failures.

Education

Minimum GCE O Levels

Job description

Scope:

• Act as the first point of contact for the customers
• To understand both internal and external customer, anticipating customer needs and giving high priority to customer satisfaction
• Provide satisfactory explanation to customer and take remedial action where necessary
• Alert superior of recurring service failures so that corrective actions may be taken to avoid future problems

Job Requirements:

• Minimum GCE O Levels
• Able to commit 4 hours/day

If you meet the requirements of this role, please email a detailed resume in Word document to Chloe Tan Hui Lin. Email: [e-mail]

Chloe Tan Hui Lin

CEI Registration No.: R1765524

Recruit Express Pte Ltd

EA99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.