6 Months Call Centre Agent

Recruit Express; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading recruitment consultancy in Singapore is seeking an Entry Level Call Centre Agent for a 6-month role. You will address enquiries via phone and email, manage customer information within the CRM, and ensure timely follow-ups. The role offers training and seeks candidates who can start on short notice. Ideal for those aiming to begin their career in customer service with support from a friendly team.

Qualifications

• Able to start work within short notice.
• Training on the job will be provided.

Responsibilities

• Attend to enquiries and requests from phone calls/emails in a professional and prompt manner.
• Update complete and accurate information on customer interaction in the Customer Relationship Management (CRM) system.
• Ensure effective and timely follow-up as promised to customers.
• Alert management of issues and concerns that require escalation for complete resolution.

Job description

$2,200 monthly

Company Profile

Established since 1996, Recruit Express has emerged as the largest and most preferred recruitment consultancy in Singapore. With our vast network of resources, extensive databases and defined recruitment processes, we have been successfully bridging talented job seekers of the highest calibre to employers who only want the best in their teams. In our constant pursuit of excellent service, we have adopted best practices and dynamic growth strategies in expanding our operations across the Asia Pacific regions with offices in Singapore, Hong Kong, Kuala Lumpur and Taipei. With 400 committed consultants from various professional backgrounds and disciplines, we make a difference by delivering top‑notch services to our clients and candidates, and live up to our mission of helping people find good jobs and our clients to succeed in business at express speed!

EA License No. 99C4599

Job Description

[Entry Level] 6 Months Call Centre Agent (Office Hours)

Jobs Responsibilities

• Attend to enquiries and requests from phone calls/emails in a professional and prompt manner.
• Update complete and accurate information on customer interaction in the Customer Relationship Management (CRM) system.
• Ensure effective and timely follow‑up as promised to customers.
• Alert management of issues and concerns that require escalation for complete resolution.

Job Requirements

• Training on the job will be provided
• Able to start work within short notice

We regret that only shortlisted candidates will be notified.

Application Instructions

Application Procedures

Interested candidates, please email your resume to:

Attention: Lynn Mak Ling Ling (CEI No. R1986990)
Email: *******@recruitexpress.com.sg
Recruit Express Pte Ltd (EA No. 99C4599)

Agent Note: This position is posted on behalf of a client by a third party agent.

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