Contract Period: From 1 Jan 2026 to 31 Dec 2026. Personnel to be deployed at the following hours:
- Monday to Thursday: 7:00am to 4:30pm, inclusive of 1 hour lunch break
- Friday: 7:00am to 4:00pm, inclusive of 1 hour lunch break
- Service not required on Saturdays, Sundays and gazette public holidays
Responsibilities
- Provide device management (ICT devices, equipment, peripherals and gadgets under the purview of the ICT department)
- Provide technical and applications support for users
- Installation, testing and commissioning, maintenance, and repair of devices
- Maintenance of tracking list (e.g. Microsoft Excel, Google Spreadsheet) to track the loan and return of devices.
- Manage ICT inventory in the School
- Maintain and handle school shared ICT devices. Deliver and setup the ICT devices/resources at the requested room/area.
- Assist and supervise ICT vendors during delivery of services or goods
- Delivery and receipt of goods as and when required
- Assist the school leaders, management or teachers for related ICT tasks
- Process paperwork (e.g. Condemnation Form, Loan Form, ICT Request Form) and related ICT administrative tasks
- Support and report to the HOD ICT, Subject Head ICT, ICT Manager
- Support and work in tandem with Desktop Engineers (DE) deployed in schools.
- Assist in audio, projector and notebook setup during school programme and events, for example, Chinese New Year celebration, Hari Raya celebration, Grad Night, Education & Career Guidance, National Day celebrations, Teachers’ Day, Children’s Day, Founder's day.
- Assist in audio and video production when necessary
- Assist in using video editing software or application when necessary
- Conduct ICT baseline skills (Microsoft applications and Google applications), ICT related and video related trainings to students
- Provide technical support during school hours for non-SSOE devices
Qualifications & Experience
- Minimally possess a Diploma in any field
- Experience as ICT Executive or equivalent role in local school(s)
- Possess working knowledge in Microsoft Office applications
- Possess working knowledge in Google Workspace
- Experience in Audio-Visual (AV) related setup and production
- Experience in audio, video and media production for school events
- Experience in video editing software and application
- Experience in inventory tracking is preferred
- Experience in conducting ICT baseline skills (Microsoft applications and Google applications), ICT related trainings to students in Primary School(s)
- Knowledge in troubleshooting and technical support of ICT device
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