24/7 IT Support Engineer — Biometrics & Uptime Champion

Xcellink Pte Ltd; Singapore; On-site; SGD 30,000 - 50,000; Full time

Job summary

A technology solutions provider in Singapore is seeking an IT Support Engineer to ensure the operational uptime of critical biometric devices. As part of a dedicated IT infrastructure team, you will provide vital support in a fast-paced environment, handle troubleshooting, and assist in maintaining advanced systems. Candidates should possess relevant qualifications and a passion for IT Service Management. Shift allowances and transport compensation are included.

Benefits

Shift Allowance

Transport Allowance

Standby Allowance

Public Holiday Pay

Qualifications

• Prior exposure to IT operational environments is advantageous.
• Strong collaboration skills and ability to support colleagues.
• Ability to work independently and take ownership of tasks.
• Passion for IT Service Management and willingness to work shifts.

Responsibilities

• Assist in the installation and configuration of PCs and related devices.
• Provide first-level on-site IT support on a 24x7 rotational shift.
• Investigate and resolve issues, providing updates to the Project Manager.
• Perform daily health checks and inventory assessments.
• Utilize hands-on experience in troubleshooting and maintaining PCs.

Skills

Operational Experience

Team-Oriented

Self-Starter

IT Enthusiast

Education

Certification in Nitec, Higher Nitec, or a Diploma

Job description

A technology solutions provider in Singapore is seeking an IT Support Engineer to ensure the operational uptime of critical biometric devices. As part of a dedicated IT infrastructure team, you will provide vital support in a fast-paced environment, handle troubleshooting, and assist in maintaining advanced systems. Candidates should possess relevant qualifications and a passion for IT Service Management. Shift allowances and transport compensation are included.