24/7 IT Support Engineer – Biometrics & Critical Systems

Xcellink Pte Ltd; Singapore; On-site; SGD 35,000 - 50,000; Full time

Job summary

A leading IT infrastructure firm in Singapore is seeking an IT Support Engineer to ensure the operational uptime of critical biometric devices. You will join a dedicated team providing on-site support on a rotational schedule. The ideal candidate will have strong troubleshooting skills, experience with Windows environments, and a certification in IT. The role offers various allowances, including shift and transport allowances, and opportunities for career advancement.

Benefits

Shift Allowance

Transport Allowance

Standby Allowance

Public Holiday Pay

Qualifications

• Prior exposure to IT operational environments is advantageous.
• Strong collaboration skills and ability to work in fast-paced settings.
• Passion for IT Service Management.

Responsibilities

• Assist in installation and configuration of IT systems.
• Provide first-level on-site IT support on a 24x7 rotational shift.
• Investigate and resolve technical issues while updating stakeholders.
• Perform daily health checks to ensure system functionality.

Skills

Technical Support Expertise

Collaboration Skills

Self-Starter

Troubleshooting Skills

Education

Certification in Nitec, Higher Nitec, or Diploma in IT

Job description

A leading IT infrastructure firm in Singapore is seeking an IT Support Engineer to ensure the operational uptime of critical biometric devices. You will join a dedicated team providing on-site support on a rotational schedule. The ideal candidate will have strong troubleshooting skills, experience with Windows environments, and a certification in IT. The role offers various allowances, including shift and transport allowances, and opportunities for career advancement.