24/7 IT Support Engineer - Biometric Systems

Xcellink Pte Ltd; Singapore; On-site; SGD 28,000 - 40,000; Full time

Job summary

An innovative IT solutions provider in Singapore seeks an IT Support Engineer to maintain operational uptime of mission-critical biometric devices. This is a dynamic role involving on-site support in a 24/7 environment. Ideal candidates will have a certification in IT, strong troubleshooting skills, and a passion for service management. Shift allowances and transport compensation offered. Join us to make a meaningful impact!

Benefits

Shift Allowance

Transport Allowance

Standby Allowance

Public Holiday Pay

Qualifications

• Prior exposure to IT operational environments is advantageous.
• Ability to work independently and take ownership of tasks.
• Passion for IT Service Management and willingness to work rotational shifts.

Responsibilities

• Assist in the installation and configuration of PCs and related devices.
• Provide first-level on-site IT support on a 24x7 rotational shift.
• Investigate and resolve issues, providing updates to the Project Manager.
• Perform daily health checks and inventory assessments.
• Utilize hands-on experience in troubleshooting PCs and peripherals.

Skills

Troubleshooting skills

Technical support expertise

Collaboration skills

Self-starter

Education

Certification in Nitec, Higher Nitec, or a Diploma in IT

Job description

An innovative IT solutions provider in Singapore seeks an IT Support Engineer to maintain operational uptime of mission-critical biometric devices. This is a dynamic role involving on-site support in a 24/7 environment. Ideal candidates will have a certification in IT, strong troubleshooting skills, and a passion for service management. Shift allowances and transport compensation offered. Join us to make a meaningful impact!