2027 Bloomberg Customer Support Representative Early Professional Program (Bahasa Indonesia Speaker) – May 2027

Bloomberg; Singapore; On-site; SGD 52,000 - 75,000; Full time

Job summary

Bloomberg invites applicants for the Customer Support Representative Early Professional Program (Bahasa Indonesia Speaker) in Singapore, beginning May 2027. You will join a global support team providing responsive assistance across Bloomberg products, handling inquiries via phone, email, and chat, and helping clients optimize workflows.

You’ll participate in an immersive 8‑week training and then join a 24/7 global team offering exposure to financial markets, enterprise tech, and client

Qualifications

• Bachelor's degree or equivalent; May 2027 start.
• Up to 3 years of work experience.
• Fluent in English and Bahasa Indonesia.

Responsibilities

• Provide technical and product support via phone, email, and chat.
• Troubleshoot issues and onboarding for Bloomberg products.
• Educate clients on Bloomberg products and workflows to build proficiency.

Skills

English fluency

Bahasa Indonesia

Customer service

Strong communication

Education

Bachelor's degree or equivalent

Job description

2027 Bloomberg Customer Support Representative Early Professional Program (Bahasa Indonesia Speaker) – May 2027

Location

Business Area

Ref #

10054484

Description & Requirements

The Company

Bloomberg ignites the power of information and technology to bring clarity to a sophisticated world. As a global leader in financial information, news, and analytics, Bloomberg gives decision-makers a critical edge by connecting them to a dynamic network of data, people, and ideas. Through innovative technology, the company delivers real‑time market intelligence and insights to more than 350,000 subscribers worldwide.

A career at Bloomberg means helping power the products, systems, and relationships that help drive global financial markets. You’ll join a team of problem‑solvers in a fast‑paced, collaborative environment where continuous learning, innovation, and client impact are at the center of everything we do. With a diverse workforce and a culture built on inclusion, curiosity, and excellence, Bloomberg empowers employees to do their best work while building meaningful careers.

What's the Role?

As a Bloomberg Customer Support Representative, you will serve as a trusted partner to a diverse global client base, helping users maximize the value of Bloomberg's products and services. Sitting at the intersection of technology, financial markets, and client engagement, you’ll provide responsive support and solutions across Bloomberg's products and services, while developing expertise that serves as a strong foundation for career growth across the company.

You will troubleshoot software, hardware, connectivity, authentication, and application‑related issues; support product installations, onboarding, and account access; and help clients navigate the tools and workflows they rely on to make critical business decisions. Through phone, instant messaging, and email, you’ll diagnose issues, coordinate with internal partners, and ensure a seamless client experience.

Beyond troubleshooting and support, you will educate clients on Bloomberg products and workflows, helping them build confidence and proficiency while strengthening long‑term relationships. You’ll collaborate with colleagues across regions and functions to resolve complex challenges, drive process improvements, and deliver the high‑quality service our clients depend on every day.

As part of our global Customer Support team of hundreds of professionals supporting clients in over 15 languages, you’ll gain exposure to financial markets, enterprise technology, and client engagement while building a strong foundation for long‑term career growth at Bloomberg.

What's in it for you?

We invest heavily in your development from day one through an immersive 8‑week training program designed to build your knowledge of Bloomberg products, client workflows, financial markets, technical troubleshooting, and service excellence. Continuous Learning

Following training, you’ll join a global team that supports clients around the clock while continuing to expand your expertise through hands‑on experience, mentorship, and ongoing learning opportunities. You’ll gain exposure to financial institutions, market participants, and Bloomberg's technology solutions, developing valuable skills in client engagement, problem solving, communication, and technical support. Bloomberg is committed to internal mobility and long‑term career growth. Customer Support provides a strong foundation for a variety of career paths across the company, including Analytics & Sales, Data, Enterprise Services, Finance, Product Support, and Corporate Functions.

Who you are?

You are naturally curious, solution‑oriented, and energized by helping others succeed. You thrive in fast‑moving environments, enjoy solving problems, and are motivated by delivering exceptional client experiences. You can quickly absorb new information, balance multiple priorities, and communicate effectively with a wide range of audiences.

You are interested in financial markets and technology, approach challenges with a growth mindset, and enjoy collaborating with others to find solutions. Most importantly, you take ownership, act with urgency, and are committed to delivering a high standard of service every day.

You’ll Need to Have

Bachelor's degree or equivalent experience and the ability to start a full‑time role in May 2027

Up to 3 years of work experience

• Fluency in written and spoken English and Bahasa Indonesia, as this role supports Bloomberg clients and business communications in Bahasa Indonesia‑speaking markets.

Strong communication and customer service skills, with the ability to support clients through phone, email, and messaging channels

Demonstrated interest in financial markets, technology, and client‑focused problem solving

Strong analytical, critical thinking, and troubleshooting skills

Ability to quickly learn new technologies and workflows while managing multiple priorities with accuracy and attention to detail

Ability to work independently and collaboratively in a fast‑paced, global environment

Intellectual curiosity, a growth mindset, and interest in building a long‑term career at Bloomberg

We’d Love to See

Experience in a client‑facing, customer service, support, or operations‑focused role

Interest in financial services, fintech, or capital markets

Aptitude for troubleshooting technology‑related challenges and navigating software‑based environments

Awareness of data privacy, information security, and responsible data handling practices

Demonstrated initiative through internships, leadership experiences, projects, extracurricular activities, or community involvement

A collaborative mindset and passion for improving client and team outcomes

You’ll need to be able to:

• Occasionally work weekends or on a bank holiday (weekday off in lieu)

Bloomberg is committed to improving the communities, cities and countries in which we work, and we support various initiatives including hiring and developing local talent. So, we may prioritise candidates with legal authorisation to work full‑time in Singapore for this role, who do not require Bloomberg to sponsor their work authorization.