[2-3 Days Per Week] 6 Months Part Time Patient Service Associate - Call Centre Setting ($15-$18[...]

Recruit Express Pte Ltd.; Singapore; On-site; SGD 20,000 - 60,000; Part time

Job summary

A top recruitment agency in Singapore is seeking a part-time Patient Service Associate for a call centre setting. This role involves handling booking calls, maintaining service standards, and managing departmental updates. Ideal candidates should have a minimum N/O/A/Nitec or Diploma, with prior call centre or customer service experience preferred. The position offers flexible working days and competitive hourly pay.

Qualifications

• Minimum N/O/A/Nitec or Diploma.
• Call centre experience/customer service is highly preferred.

Responsibilities

• Handle bed and surgical booking calls, ensuring accuracy and adherence to hospital procedures.
• Maintain high service standards for scheduling and booking operations.
• Ensure calls are answered promptly.
• Disseminate hospital and departmental updates accurately.
• Manage and perform service recovery when necessary.

Skills

Call centre experience

Customer service

Education

N/O/A/Nitec or Diploma

Job description

[2-3 Days Per Week] 6 Months Part Time Patient Service Associate - Call Centre Setting ($15-$18/hr) #HCY

Singapore | Posted: Nov 11, 2025

Working Schedule

• Working days: Any 2‑3 days from Mon to Sat
• Working hours: 42 hours per week; Staggered timing for Mon to Fri (0700-1630 / 0800-1730 / 0830-1800); Sat (0700 – 1600)
• Lunch break: minimum 45 minutes

Job Scope

• Handle bed and surgical booking calls, ensuring accuracy and adherence to hospital procedures.
• Maintain high service standards for scheduling and booking operations.
• Ensure calls are answered promptly.
• Disseminate hospital and departmental updates accurately.
• Manage and perform service recovery when necessary.

Requirements

• Minimum N/O/A/Nitec or Diploma.
• Call centre experience / customer service is highly preferred.