Overview
Name of School: St. Margaret’s School (Secondary)
Contract Period: From 01 DEC 2025 – 30 NOV 2026 (Firm Period).
(Start date may differ, depending on the issuance of the Letter of Acceptance.)
Option to Extend: 01 DEC 2026 – 30 NOV 2027
Working Hours:
- Mondays, Tuesdays, Thursdays and Fridays: 7:00am to 4:00pm, inclusive of a 45min lunch break
- Wednesdays: 7:00am – 3:30pm, inclusive of a 45min lunch break
- Service is not required on Saturdays, Sundays and gazetted public holidays
Job Scopes
The Services required are set out as follows:
(A) Reception
- Provide customer service at the school’s General Office reception counter. This includes handling queries and requests from the public, staff and students.
- Handle all incoming telephone calls (including redirecting the calls to the correct personnel or taking down messages where necessary).
- Make telephone calls to parents / students / customers / suppliers as directed by the school.
- Follow the school’s standard operating procedures (SOPs) closely (e.g. school safety and security SOPs and SOPs in handling late reporting students, injured/sick students, etc.).
- Keep the reception area neat and tidy at all times.
- Be able to multi-task effectively, especially during peak hours: school arrival time, recess and school dismissal time.
(B) Administrative Support
- Provide admin. support in areas of data collation, data-entry, operate office equipment and relevant online systems.
- Set up and prepare rooms for meetings (e.g. prepare hot water and beverages).
- Follow the school’s SOPs and provide administrative support together with the School Admin. Team.
- Play a role in the school emergency exercises and other administrative/operational areas, which may be required from time to time.
Requirements
- Preferably have at least 3 years relevant experience in providing frontline service as receptionist.
- Preferably have experience working in a local mainstream school environment in providing service at reception counter.
- PC literate.
- People-oriented and have good interpersonal skills.
- Able to multi-task and be composed under pressure.
Maxhunt Resource Pte Ltd | EA Licence: 22C1322 Cynthia Lai | Registration No: R25146301