12 Months Bank Middle Office Trade Support ($4-6K) #BYR

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading staffing firm in Singapore is looking for a Middle Office Client Account Manager. This role involves managing client relationships, overseeing transaction processes, and ensuring compliance with regulatory standards. The ideal candidate should have a strong understanding of trade lifecycle management and settlement processes, alongside excellent client service skills. Interested applicants should email their resumes.

Qualifications

• Strong understanding of Trade Lifecycle Management (Equities, Fixed Income, FX, MM, Derivatives, CIS, OTC).
• Strong working knowledge of Settlement processes and Post-trade Reconciliation.
• Familiar with Cash and Treasury payments.

Responsibilities

• Act as a point of contact for queries and escalations, manage client relationships.
• Governance and oversight of the end-to-end process for client transactions.
• Identify, elevate, and resolve risks and issues during ongoing service delivery.
• Log and monitor client operational queries for resolution.

Skills

Trade Lifecycle Management

Settlement processes

Post-trade Reconciliation

Cash and Treasury payments

Risk and Control frameworks

Corporate action lifecycle events

Job description

MAIN RESPONSIBILITIES

The Middle Office Client Account Manager acts manages the client relationship and provide support to ensure a positive client experience, working closely with internal functional teams as well as external vendors to ensure the service is delivered in accordance with client expectation and ensuring outsourcing requirements are actively monitored and meet the local regulatory standards.

• Act as a point of contact for queries and escalations, manage client relationship to ensure a positive service delivery experience.
• Governance and oversight of the end-to-end process for client transactions and trade lifecycle events, ensuring accuracy and efficiency.
• Identify, elevate, and resolve risks and issues that arise during ongoing service delivery.
• Logging and monitoring of Client operational queries in terms of status, prioritizing for resolution and communicating appropriately to relevant stakeholders, ensuring expectations are always managed well.
• Provide support on queries related to middle office service, operating models, and market specific knowledge.
• Support any new fund implementation and transitions process related to Middle Office clients.
• Coordinate with global Operations and IT teams to address concerns, resolve issues, investigate and identify areas for continuous service improvement.
• Mailbox management

Job Requirements

• Strong understanding of Trade Lifecycle Management (Equities, Fixed Income, FX, MM, Derivatives, CIS, OTC)
• Strong working knowledge of Settlement processes and Post-trade Reconciliation
• Familiar with Cash and Treasury payments
• Awareness of Risk and Control frameworks
• Understanding of corporate action lifecycle events

Interested applicants please email your resume to [e-mail]

Ivy Tham Yi Ru (R1104692)

Recruit Express Pte Ltd (EA Number: 99C4599)