10 Months Bank Digital Ambassador (Up to $2700) #NJN

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A recruitment agency in Singapore is looking for candidates to provide assistance to customers regarding banking services and digital platforms. The role requires a diploma in any field, with responsibilities including guiding customers through self-service options and ensuring a smooth onboarding experience for digital services.

Qualifications

• Min Diploma in any field.

Responsibilities

• Provide prompt and courteous assistance to customers with their inquiries regarding banking services.
• Guide customers through self-service options available on digital channels.
• Proactively engage with customers to understand their banking needs.
• Assist customers with the setup of digital banking services.
• Maintain up-to-date knowledge of the bank's products and digital offerings.
• Actively learn about new features of digital platforms.

Education

Diploma in any field

Job description

Orchard

9am - 6pm (Mon - Fri)

Requirement

• Min Diploma in any field

Job Description

• Provide prompt and courteous assistance to customers with their general inquiries regarding banking services, products, and digital platforms.
• Guide customers through self-service options available on digital channels (e.g., mobile banking app, online banking portal, ATMs).
• Proactively engage with customers to understand their banking needs and identify opportunities for digital adoption.
• Assist customers with the setup and initial usage of digital banking services, ensuring a smooth onboarding experience.
• Maintain a comprehensive and up-to-date knowledge of the bank's latest products, services, and digital offerings.
• Actively learn about new features and updates to digital platforms to effectively communicate them to customers.
• Other ad hoc duties assigned

Jessica Nguyen Huynh Thanh Truc

CEI Reg. No. R23113787

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.