1 Year Contract Call Centre Assistant - BUKIT MERAH

Recruit Express Pte Ltd.; Singapore; On-site; SGD 30,000 - 45,000; Full time

Job summary

A leading recruitment agency in Singapore is looking for a Call Centre Assistant for a 1-year contract. In this role, you will handle reminder calls to patients for outstanding debts, assist with billing enquiries, and work closely with stakeholders on accounts receivable matters. Candidates should have a Diploma in Accountancy and experience in collections, with strong communication and organizational skills. Proficiency in Microsoft Excel and SAP knowledge are advantageous.

Qualifications

• Minimum 1 year relevant experience in Accounts Receivable management, Collections and Credit Control.
• Candidates with at least 2 years of experience in customer service and administrative roles will also be considered.
• Prior experience in collection agencies or finance shared service centre is advantageous.

Responsibilities

• Perform reminder calls to patients for outstanding debts.
• Assist patients with enquiries on outstanding bills and financial assistance.
• Investigate and resolve disputes relating to bills and payments.

Skills

Excellent verbal communication skills

Strong interpersonal skills

Organizational skills

Proficient in Microsoft Excel

Education

“A” Level or Diploma in Accountancy

Tools

SAP

Job description

1 Year Contract Call Centre Assistant - BUKIT MERAH

Singapore | Posted: Nov 20, 2025

Job Responsibilities:

• Actively perform reminder calls to patients in recovering outstanding debts.
• Render assistance to patients for any enquires on their outstanding bills or requesting for Medisave/ financial assistance.
• Investigate and resolve disputes relating to bills and payments, and coordinating with relevant parties to ensure case closure.
• Ensure all collection activities are recorded accurately.
• Work closely with internal and external stakeholders on Accounts Receivable matters.
• Other ad-hoc duties as assigned.

Job Requirements:

• “A” Level or Diploma in Accountancy.
• Minimum 1 year relevant experience in Accounts Receivable management, Collections and Credit Control.
• Candidates with at least 2 years of experience in customer service and administrative roles with excellent verbal communication skills will also be considered.
• Prior experience in collection agencies, finance shared service centre and similar industries would be an added advantage.
• Strong interpersonal skills with the ability to communicate and work effectively with various levels.
• Possess initiative, meticulous and great organizational skill with the ability to multi-task to meet deadlines.
• Proficient in Microsoft Excel; SAP experience would be an advantage.

For interested candidate, please email your resumes to [e-mail]