1 Year Call Centre Officers (Government Project) $2600 #ECT

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 30,000 - 40,000; Full time

Job summary

A recruitment agency located in Singapore is seeking a dedicated customer service representative to manage inbound calls and handle customer inquiries via email and live chat. Candidates should possess a minimum of O Levels and demonstrate strong interpersonal skills. This role requires teamwork and effective communication, with additional ad hoc duties assigned by supervisors. Please email your resume to the provided contact.

Qualifications

• Minimum O Levels required.
• Team player with good interpersonal and communications skills.

Responsibilities

• Attend to inbound calls.
• Handle call back requests.
• Ensure follow up on escalated cases.
• Address point-to-point enquiries.
• Perform simple investigations on customer requests.
• Attend to email enquiries and live chats.
• Complete ad hoc duties as assigned.

Skills

Interpersonal skills

Communication skills

Team player

Education

Minimum O Levels

Job description

Responsibilities

• Attending to inbound calls
• Attending to call back requests
• Ensure follow up on cases escalated
• Point to point enquiries
• Perform simple investigation on customer's requests
• Attend to emails enquiry/ Live chat as required
• Other ad hoc duties as assigned by Supervisors

Requirements

• Minimum O Levels
• Team player with good interpersonal and communications skills

If you meet the requirements of this role, please email a detailed resume in Word document to Chloe Tan Hui Lin.
Email: [e-mail]

Chloe Tan Hui Lin
CEI Registration No.: R1765524
Recruit Express Pte Ltd
EA99C4599

All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.