1 Year Call Centre Officers (Government Project) $2600 #ECT

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A staffing agency located in Singapore is seeking a customer service representative to handle inbound calls and email enquiries. The ideal candidate should have at least O Levels and demonstrate strong interpersonal and communication skills. This role includes performing follow-up on escalated cases and handling live chat enquiries. Interested applicants should send their resumes to the provided email.

Qualifications

• Minimum O Levels required.
• Team player with good interpersonal and communications skills.

Responsibilities

• Attending to inbound calls.
• Ensure follow up on cases escalated.
• Perform simple investigation on customer's requests.
• Attend to emails enquiry/ Live chat as required.
• Perform simple investigation on customer's requests.
• Attend to emails enquiry/ Live chat as required.
• Other ad hoc duties as assigned by supervisors.

Skills

Interpersonal skills

Communication skills

Education

O Levels

Job description

Responsibilities

• Attending to inbound calls
• Attending to call back requests
• Ensure follow up on cases escalated
• Point to point enquiries
• Perform simple investigation on customer's requests
• Attend to emails enquiry/ Live chat as required
• Other ad hoc duties as assigned by Supervisors

Requirements

• Minimum O Levels
• Team player with good interpersonal and communications skills

If you meet the requirements of this role, please email a detailed resume in Word document to Chloe Tan Hui Lin.
Email: [e-mail]

Chloe Tan Hui Lin
CEI Registration No.: R1765524
Recruit Express Pte Ltd
EA99C4599

All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.