1 Year Call Centre Officers (Government Project) $2500 - $2800 / #ECT

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading recruitment agency in Singapore is looking for a customer service representative. Responsibilities include attending to inbound calls, following up on escalated cases, and handling email enquiries. The ideal candidate should possess a minimum of O Levels and be a team player with strong interpersonal and communication skills. Interested candidates should send their resume to the specified email.

Responsibilities

• Attending to inbound calls.
• Ensure follow up on cases escalated.
• Perform simple investigation on customer's requests.

Skills

Interpersonal skills

Communication skills

Team player

Education

Minimum O Levels

Job description

Responsibilities

• Attending to inbound calls
• Attending to call back requests
• Ensure follow up on cases escalated
• Point to point enquiries
• Perform simple investigation on customer's requests
• Attend to emails enquiry/ Live chat as required
• Other ad hoc duties as assigned by Supervisors

Requirements

• Minimum O Levels
• Team player with good interpersonal and communications skills

If you meet the requirements of this role, please email a detailed resume in Word document to Chloe Tan Hui Lin.

Email: [e-mail]

Chloe Tan Hui Lin

CEI Registration No.: R1765524

Recruit Express Pte Ltd

EA99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.