0731 - Customer Service Officer (Up to $2800)

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading HR advisory firm in Singapore is seeking a Customer Service Officer to manage customer inquiries regarding vehicle damages and assist in related processes. The role requires strong communication skills and familiarity with office technologies. A class 3 or class 2B licence is advantageous. This position offers a salary range of $2500 to $2800, with working hours from Monday to Friday and occasional Saturday shifts.

Qualifications

• Strong familiarity in office productivity software and web technologies.
• Experience in customer service, enforcement, or collections is a strong bonus.
• Having class 3 or class 2B (and above) licence would be advantageous.

Responsibilities

• Working with the customer on their vehicle damage report through calls, emails, or visits.
• Investigating damages and assessing repair costs.
• Assisting with accident reports and follow-ups.
• Helping with vehicle recovery if needed.
• Assisting with tasks assigned by the supervisor.

Skills

Familiarity with office productivity software

Communication skills

Job description

Customer Service Officer (Up to $2800)

• Working days: 5. 5 days
• Working time: Mon to Fri 9am-6pm/10am -7pm, Sat 9am-1pm /10am -2pm (can choose)
• Salary range: $2500 - $2800
• Working location: Paya Lebar

Responsibilities

• Working with the customer on their vehicle damage report in the form of outbound calls, emails or onsite visits.
• Required to investigate damages found on our vehicles, assess the cost of repairs and follow up with the customers.
• Assisting and managing accident reports and follow-ups.
• Assisting with the recovery of vehicles if required.
• Required to assist with any other tasks assigned by supervisor

Requirements

• Strong familiarity in office productivity software and web technologies.
• Experience in this field will be a strong bonus (enforcement, collection, etc
• Having class 3 or class 2B (and above) licence would be advantageous

✅ Wee Yuan Huan

✅ Reg No: R21100383

✅ The Supreme HR Advisory Pte Ltd

✅ EA No: 14C7279