0731 - Customer Service Officer (Enforcement / Up to $2800)

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A top HR consultancy in Singapore is seeking a Customer Service Officer to manage vehicle damage reports, work with customers via calls and emails, and handle accident report follow-ups. Candidates should be familiar with office productivity software and web technologies, with experience in enforcement or collection being a plus. A class 3 or class 2B license is advantageous. This role offers a competitive salary range of $2500 - $2800.

Qualifications

• Strong familiarity with office productivity software and web technologies.
• Experience in enforcement or collection is a plus.
• Class 3 or class 2B license is advantageous.

Responsibilities

• Work with customers on vehicle damage reports through outbound calls and emails.
• Investigate damages and assess repair costs.
• Manage accident reports and follow-ups.
• Assist with vehicle recovery if required.
• Support supervisor with additional tasks.

Skills

Office productivity software

Web technologies

Customer service experience

Job description

Role

Customer Service Officer (Enforcement / Up to $2800)

Working Hours

• Working days: 5 days
• Working time: Mon to Fri 9am-6pm / 10am-7pm, Sat 9am-1pm / 10am-2pm (can choose)
• Salary range: $2500 - $2800
• Working location: Paya Lebar

Responsibilities

• Work with the customer on their vehicle damage report in the form of outbound calls, emails or onsite visits.
• Investigate damages found on our vehicles, assess the cost of repairs and follow up with the customers.
• Assist and manage accident reports and follow-ups.
• Assist with the recovery of vehicles if required.
• Assist with any other tasks assigned by supervisor.

Requirements

• Strong familiarity in office productivity software and web technologies.
• Experience in this field will be a strong bonus (enforcement, collection, etc).
• Having class 3 or class 2B (and above) licence would be advantageous.