0518 - Engineering Support Engineer

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading HR advisory firm in Singapore is looking for a Sale and Engineering Support Engineer to provide technical support and pre-sales engineering. You will lead a team, coordinate projects, and build client relationships. Ideal candidates have a diploma or degree in engineering and a proven track record in technical support or sales engineering. This role offers basic pay up to $3450 and career progression opportunities.

Benefits

Career Progression Opportunities

Qualifications

• A proven track record in a technical support or sales engineering role is preferred.

Responsibilities

• Serve as a primary technical point of contact for customers.
• Work with the Sales Manager to understand customer requirements.
• Coordinate with Project Manager for parts procurement.
• Lead a team of technicians and assistants.
• Build rapport with clients for technical advice.

Skills

Technical support expertise

Sales engineering experience

Customer relations

Team leadership

Education

Diploma or Degree in Engineering (Mechanical, Electrical, or Controls)

Job description

Sale and Engineering Support Engineer

• Singapore Based (Nearest MRT Lentor Singapore, Report to office but might need to travel to site)
• 5 Days work per week (Monday – Friday | 8.30am – 6.15pm)
• Basic Up to $3450
• A Diploma or a Degree in Engineering (Mechanical, Electrical, or Controls). + A proven track record in a technical support or sales engineering role is preferred
• Career Progression Opportunities

Job Descriptions

• Technical Support: Serve as a primary technical point of contact for customers, providing expert guidance and troubleshooting. You'll also provide feedback to help with follow-up jobs.
• Pre-Sales Engineering: Work with the Sales Manager to understand customer requirements and provide technical information on our products. You will also assist in preparing direct estimates and quotations and participate in the planning and survey phase of new installations.
• Project Execution: Coordinate with the Project Manager to assist in the procurement of parts and components. You will also convert design drawings into working drawings, carry out tests and prepare reports for system commissioning, and ensure work is completed according to as-built drawings.
• Team Leadership: Lead a team of technicians and assistants, delegating work and monitoring their progress to meet deadlines.
• Client Relations: Build rapport with clients by showing you care about their concerns. You will be their key contact for technical advice and support.