0518 - Brand Ambassador (Fashion Retail)

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading fashion retailer in Singapore is seeking a Brand Ambassador to provide personalized styling advice and enhance customer experience. Responsibilities include engaging with customers, supporting events, and sharing brand stories. A diploma in Fashion Merchandising is preferred along with prior experience in retail or hospitality. This role offers a dynamic work environment and the opportunity to connect with a creative community.

Qualifications

• Diploma or certificate in Fashion Merchandising, Design, or related field (preferred).
• Prior experience in fashion retail, customer-facing roles, or hospitality preferred.

Responsibilities

• Provide personalised style advice and wardrobe curation for customers.
• Learn and share the heritage, values, and design inspiration of each brand.
• Assist in visual merchandising to keep the store fresh.
• Support in-store events and contribute ideas for engagement.
• Act as the 'ears on the ground' for customer feedback.

Skills

Customer experience

Visual merchandising

Community engagement

Brand storytelling

Education

Diploma or certificate in Fashion Merchandising

Job description

Overview

Role: Brand Ambassador

Location: Singapore (Somerset)

Working Days: 5 days, Monday–Sunday (rest rotated)

Working hours: 44 hours (Depending on Schedule)

Salary: $2800 - $3500

Responsibilities

• Customer Experience & Styling — Provide personalised style advice and wardrobe curation for customers. Help customers explore new brands and silhouettes they may not know yet. Deliver a welcoming, club-like experience that sets apart from typical retail.
• Brand Storytelling & Education — Learn and share the heritage, values, and design inspiration of each brand we carry.
• Visual Merchandising — Assist in visual merchandising to keep the store fresh and inspiring.
• Community & Engagement — Support in-store events, brand activations, and collaborations (e.g. running club meetups, trunk shows). Contribute ideas to engage growing community of like-minded customers. Occasionally feature in or assist with content for social media (styling tips, lookbooks).
• Feedback & Insights — Act as the “ears on the ground” — sharing what customers are asking for, what resonates, and what’s missing. Work closely with the store manager and brand experience manager to refine store offerings and service.

Qualifications

• Diploma or certificate in Fashion Merchandising, Design, or related field (preferred).
• Prior experience in fashion retail, customer-facing roles, or hospitality preferred.