Infra Technology Specialist

half the sky; Singapore; On-site; SGD 75,000 - 95,000; Full time

Job summary

A leading tech firm in Singapore is looking for an Infra Technology Specialist. The ideal candidate will have advanced technical knowledge in Oracle and PostgreSQL, familiarity with cloud platforms like AWS and Azure, and a proven track record in service improvements. Responsibilities include managing databases and escalation of technical issues, along with maintaining productivity and communication with stakeholders. Candidates are required to have at least a Bachelor's degree and 3-5 years of relevant experience.

Qualifications

• Minimum of 3-5 years of experience in a relevant role.
• Technical certifications in Oracle and PostgreSQL are preferred.
• Experience on Linux/Windows platforms.

Responsibilities

• Handle end to end delivery and maintain strong business connections.
• Drive service improvement efforts and maintain SLAs and KPIs.
• Manage high severity issues and communicate with stakeholders.

Skills

Oracle DB administration

PostgreSQL DB administration

AWS/Azure cloud platforms

Shell scripting

ITIL practices

Education

Bachelor's degree

Tools

Oracle Enterprise Manager

Golden Gate

Data Guard

Job description

About the job 00058104041 Infra Technology Specialist

Job Summary

Be an SME on the account with advanced technical knowledge (Level 3) in Oracle and PostGreSQL RDBMS systems. Expert in performance tuning, high availability technologies and disaster recovery solutions. Manage databases on hybrid platforms including AWS, Azure cloud platforms. Drive service improvement initiatives and automations in the region.

Responsibilities

• Handle end to end delivery and have a strong business connect within the region.
• Maintain SLAs and KPIs. Drive service improvement efforts in the region and improve productivity.
• Handle high severity issues including the technical aspects and communication to stakeholders.
• Work with product vendors on escalated issues.
• Create run books, checklists, and process documents.
• Provide guidance to offshore support team when needed.
• Participate in DR tests.
• Participate in rotational on call support.
• Flexible to extend support hours if needed for critical activities or major incidents or customer meetings.

Skills and Experience

• Min a Bachelors degree is required.
• Min 3-5yrs experience in relevant role experience is required.
• Oracle, PostgreSQL DB administration (L2/L3). Technical certifications preferred.
• Oracle Enterprise Manager (OEM), Golden Gate and Data Guard.
• Experience in AWS/Azure cloud platforms. Technical certifications preferred.
• Experience on Linux/Windows platforms.
• Shell scripting.
• Good understanding of ITIL practices - Incident, Problem & Change Management.
• Exposure to multi tier applications and its infrastructure components.
• Knowledge in Life Science domain and industry regulations.