Team Lead, Nike

Qualityoutlet; Stockholms kommun; On-site; SEK 360,000 - 480,000; Full time

Benefits offered by this job

Performance-based bonus

Employee discounts

Nike outfit for you

Job summary

Nike Barkarby is seeking a Retail Lead to join our team and provide world-class service to our consumers. You will coordinate, coach, and motivate employees in your area while maintaining an excellent work atmosphere and support daily business to achieve sales targets including digital services, visual merchandising, and promotions.

You will identify and solve problems with store leadership and be a brand ambassador for Nike initiatives, ensuring adherence to Nike standards and guidelines.

Qualifications

• Customer service or retail experience preferred.
• Effective communicator and brand ambassador.
• Ability to apply product sales techniques.
• Flexible with scheduling including day/evening/weekends/holidays.

Responsibilities

• Deliver world-class consumer service and premium brand experience.
• Coordinate, coach, and motivate store team to meet targets and maintain atmosphere.
• Support daily store operations including inventory, visual presentation, and promotions.
• Ensure the store complies with Nike standards and guidelines.

Skills

Customer service

Communication

Sales techniques

Scheduling flexibility

Job description

Nike Barkarby is looking for a Retail Lead to join our team and provide world-class service to the consumer:

What you bring

Join the NIKE, Inc. team! As a Lead, you will be responsible for delivering exceptional consumer service and ensuring a premium brand experience to our consumers. You will coordinate, coach, and motivate the employees in your area while maintaining an excellent work atmosphere. You will support the management of the daily business in your area to achieve sales targets, including digital services, visual merchandising, sales floor, and promotional campaigns. You will identify and solve problems in partnership with your store leadership and be a brand ambassador for NIKE's initiatives. You will also ensure the store complies with all NIKE standards and guidelines.

Our leads specialise in one business area but will support cross-functionally

1. COMMERCIAL: You will support a team that can deliver efficient receiving of product, inventory accuracy to visual presentation standards, and make timely monthly initiative launches
2. ATHLETE EXPERIENCE: You will ensure the team is equipped to deliver the highest quality athlete experience.
3. CONSUMER EXPERIENCE: You will lead by example and deliver our sales floor service to bring the consumer journey to life.

What you get

• One of the best compensation and benefits packages in the industry
• Opportunity for monthly performance-based bonus
• A career at a company at the forefront of the sports and fashion industry
• Generous online and in-store employee discounts and a brand-new NIKE outfit for you to sport with your teammates on the sales floor.

Qualifications

• Customer service and/or retail experience preferred.
• Effective communicator, brand ambassador, and collaborative teammate
• Demonstrated ability to apply product sales techniques.
• Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays, based on department and store/company needs.