Swedish-Speaking Customer Support - Barcelona, Spain (Relocation Package)

Nordicrecruiters; Stockholms kommun; Remote; SEK 328,479 - 437,972; Full time

Benefits offered by this job

Competitive salary

Relocation support

Training and development programs

Job summary

A leading recruitment agency is seeking a Swedish-speaking customer support representative to deliver excellent service to customers in Barcelona. This role involves troubleshooting inquiries and collaborating with an international team to enhance customer satisfaction. Candidates should possess strong problem-solving skills and be comfortable in a fast-paced environment. Relocation support is provided to help candidates smoothly transition to life in the vibrant city of Barcelona.

Qualifications

• Fluency in Swedish is required.
• Ability to work in a fast-paced environment.
• Previous experience in customer support is advantageous.

Responsibilities

• Provide support to Swedish-speaking customers via various communication channels.
• Troubleshoot inquiries efficiently to ensure customer satisfaction.
• Collaboration with international teams to enhance service quality.
• Act as a liaison between customers and internal teams.

Skills

Native or fluent Swedish speaker

Excellent written communication skills

Excellent verbal communication skills

Strong problem-solving abilities

Customer-focused mindset

Comfortable in multicultural environments

Job description

Why Barcelona?

Barcelona is a city full of energy, culture, and inspiration. From its sunny beaches and world-renowned architecture to its vibrant food scene and lively tech community, Barcelona offers the perfect balance between professional growth and an extraordinary lifestyle. Join us in a city where every day feels like an adventure.

What Youll Do:

• Provide outstanding support to Swedish-speaking customers via chat, email, and phone.
• Troubleshoot and resolve inquiries efficiently, ensuring a positive customer experience.
• Collaborate with a diverse, international team to improve processes and enhance customer satisfaction.
• Act as a key point of contact between customers and internal teams, ensuring smooth communication.

What Were Looking For:

• Native or fluent Swedish speaker with excellent written and verbal communication skills.
• Strong problem-solving abilities and a customer-focused mindset.
• Comfortable working in a fast-paced, multicultural environment.
• Previous experience in customer support or service is a plus.

What We Offer:

• Competitive salary and benefits package.
• Relocation support to make your move to Barcelona smooth and hassle-free.
• The opportunity to work with a passionate, international team.
• Training and development programs to help you grow your career.

If you're excited to take your career to an international stage and experience life in one of Europes most inspiring cities, we want to hear from you!

Apply now and start your adventure in Barcelona!